Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 902 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Insurance Factory was excellent. Ross was very helpful and friendly in terms of going through the different information requested. The process was fast one day from start to finish. I would highly reccomend The Insurance Factory. Again cant thank Ross enough for his time and help.”

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Posted 5 years ago

“Quick and efficient, no faffing about”

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Posted 5 years ago

“Ask for ian Quinn to assist friendly human and helpfull👍”

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Posted 5 years ago

“The help you gave was amazing and at such a difficult time for myself.”

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Posted 5 years ago

“Ross the advisor was so helpful and understanding and gave me a great deal had a wonderful experience thanks to Ross and will definitely tell others and use insurance factory again because of ross”

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Posted 5 years ago

“Mike Makin sorted out our commercial van insurance quickly and efficiently, a much better level of service than from our previous broker.”

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Posted 5 years ago

“Ian was very helpful great sounding guy easy to talk to thx again”

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Posted 5 years ago

“Mike was very helpful and thorough and got me back on the road after a driving ban”

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Posted 5 years ago

“Straight forward friendly patient and very helpful”

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Posted 5 years ago

“Very helpful and efficient service thanks for your help to get back on the road after being banned”

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Posted 5 years ago

“Got a brilliant service from mike makin very friendly and helpful got me the best deal”

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Posted 5 years ago

“Really tried to get me the best price for my car insurance.”

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Posted 5 years ago

“Ross who arranged my insurance was so helpfull, polite and very friendly.”

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Posted 5 years ago

“Mike Makin dealt was very helpful and helped deal with my quote quickly and efficiently in a fairly stressful situation created by a previous provider. Great service, thank you Mike, I wish more customer service reps were like you!”

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Posted 5 years ago

“I had the pleasure of dealing with your representative Mike Mackin. Mike was excellent and a pleasure to deal with as he really took time to understand my needs and the circumstances in which I found myself. He was a true ambassador for the company and delivered an excellent service resulting in affordable payments and complete customer satisfaction. Additionally, I found him to be very efficient and he immediately followed up on an enquiry I had, personally ringing me and offering the reassurance I sought”

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Posted 5 years ago

“Mike was great at assisting me with getting a comp cover for my car. I wanted to leave my old insurer for a long time and I’m so glad I was able to get a competitive cover at Insurance Factory. I would certainty be renewing with you guys if all goes to plan for next year. Thank you Mike.”

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Posted 5 years ago

“Mike was the person I spoke to regarding my new car insurance I found him very kertious, polite and very helpful in explaing the new policy he is a credit to your company”

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Posted 5 years ago

“Mike was very efficient and detailed with the information given and made it easy to understand”

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Posted 5 years ago

“Most helpful company I have ever been with. Very understanding and informative.”

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Posted 5 years ago

“Mike was very plesant do deal with and the whole process was effortless.”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 902 reviews