Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Ian is great, professional with a sense of humour”

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Posted 6 years ago

“They were very helpful. Also give all information what I need.”

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Posted 6 years ago

“Ian the IFL rep was fantastic and couldn’t do enough to assist me”

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Posted 6 years ago

“Ian who I spoke to on setting up my new car policy was very efficient and professional Thanks for your help”

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Posted 6 years ago

“Ian, who I spoke to about my quote was absolutely fantastic! Although I had a cheaper quote online, just for Ian’s customer service I came with you. Knowing that if I needed anything It wouldn’t be an issue. He went through everything possible to get me the best quote! I would defiantly recommend! I hope Ian gets acknowledged for his fab customer service! Thanks!”

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Posted 6 years ago

“Great price, Excellant customer service, would highly recommend”

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Posted 6 years ago

“Ian was a great help. Top bloke thanks”

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Posted 6 years ago

“Ian was super friendly and helpful. Best customer service from an insurance company I've ever received. I would highly recommend!”

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Posted 6 years ago

“Totally excellent in everything”

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Posted 6 years ago

“Ian was highly informative and offered the best quote on the market! He made the process simple and stress free. Friendly and a great sense of humour. Will definitely recommend Ian to my friends and family.”

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Posted 6 years ago

“Brilliant info given by Ian and did his best to find me and partner the best possible deal, shame he is a villa fan but we all have our downfalls”

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Posted 6 years ago

“Ian was great and good to talk to, even if he was a Villa fan 😂😂 Got all my documents emailed to me in minutes - Fantastic service”

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Posted 6 years ago

“Ian Quinn was very helpful, very clear and and a good sense of humour that's always needed on long phone calls”

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Posted 6 years ago

“Very helpful, I took out a policy only to discover my wife had already insured the vehicle so had to cancel, received excellent assistance and would recommend them to anyone”

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Posted 6 years ago

“The price was more that what originally came in on the comparison site. However, the chap was very helpful, and overall, I am pleased.”

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Posted 6 years ago

“Although the price was higher than I was quoted initially. The advisor dealing with me was very polite and made the process very easy.”

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Posted 6 years ago

“Very helpful, friendly. Prices were slightly more than comparison websites.”

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Posted 6 years ago

“The person I spoke to was great went out his way to help when we have few issues with some details an explained everything perfectly”

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Posted 6 years ago

“Excellent customer service very happy with service”

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Posted 6 years ago

“Ian Quinn was very articulate in providing information about the insurance offers and the price. Amazing customer service and will highly recommend”

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Posted 6 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews