John Lewis Insurance Reviews

Name: John Lewis Insurance
Rating: 1.69

1.7 Rating 404 Reviews

16 %

of reviewers recommend John Lewis Insurance

Company Reviews

Questions

Metrics

1.7

Based on 404 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Visit Website

Write Your review

Tell us how John Lewis Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

John Lewis Insurance 1 star review on 10th June 2021

Stefan Phillips

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a number of years with John Lewis, I received a quote from exactly the same underwriter at a price less than half of what I was paying. Similar cover. All very British. In Europe, things are done so much better, you don't need to trawl the internet every year. No doubt things will get worse after Brexit--we are so far behind Europe in standards of honesty in business.”

Helpful Report

Posted 3 years ago

“Very poor CustomerService not remotely interested in keeping you as a customer.Can buy the same amount of cover for half the price , I suggest you shop around”

Helpful Report

Posted 4 years ago

“Worst home insurance ever Will not use them again and would not recommend them Very poor customer service”

Helpful Report

Posted 4 years ago

“Very pleased with the easily used application website for car insurance and the price. My car was a write off after being hit by a speeding driver. John Lewis acted quickly, but COVEA, who do the legal work were slow and I had to phone several times before I received satisfactory service. They let John Lewis down badly .”

Helpful Report

Posted 5 years ago

“I submitted my claim on 14th. Jan. I suppose that it is a little early to expect a pay-out just yet.”

Helpful Report

(Pet Insurance) - Posted 9 years ago

John Lewis Insurance is rated 1.7 based on 404 reviews