“John Lewis online system refused to quote, I completed online quote twice to make sure I hadn’t made a mistake.
I phoned JLI , they said we have in February 2021 taken out a new policy provider headed by Munich Re. and are at present refining these house insurance products. But we can’t offer you insurance at present.
How then does J.Lewis get a Defaqto 5 star grading?”
“The John lewis insurance policy was great until I purchased a new car...
I called the customer services who were happy to make the changes and even happier to take more money from me. The additional charge was almost as much as my original premium! I ran a new quote through gocompare just to make sure that it wasn't because my new car was generally more expensive to insure and it barely was. Were it not for the fact I was told that I had already used my no claims bonus, it would have been cheaper to cancel and buy a whole new policy.
You profiteering rogues!”
“Good customer service, however the price was jacked up the following year. Cancelled policy and re-bought through go compare again to get a fair price again. Seemed a right time
wasting exercise.”
“Provide a great first quote but the renewal leaps in price so I cancel the renewal and simply take out a new policy. It seems really stupid. Also, they would not insure my new puppy as it was not a recognised breed, a Schnoodle, schnauzer/poodle. Don't now if I will buy from them again”
“Renewal for this policy was significantly more expensive direct from JL. Saved money by using comparison website then calling JL direct - after discussion they renewed at the lower website quotation!”
“Iv'e found J LEWIS insurance quite good on taking out a policy with them. They are much the same as any quality provider, I just feel comfortable with them. I have no need yet to make a claim thankfully so i can't comment on that side of the policy.”
