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John Lewis Insurance Reviews

1.7 Rating 403 Reviews

16 %

of reviewers recommend John Lewis Insurance

Company Reviews

1.7

Based on 403 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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John Lewis Insurance 1 star review on 10th June 2021

Stefan Phillips

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“John Lewis online system refused to quote, I completed online quote twice to make sure I hadn’t made a mistake. I phoned JLI , they said we have in February 2021 taken out a new policy provider headed by Munich Re. and are at present refining these house insurance products. But we can’t offer you insurance at present. How then does J.Lewis get a Defaqto 5 star grading?”

Posted 3 years ago

“I would be happy to recommend John Lewis Insurance. They have acted swiftly and sympathetically to any claim.”

(Home Insurance) - Posted 8 years ago

“Premiums rise steeply each year even though no claims have been made.”

(Pet Insurance) - Posted 8 years ago

“Very good”

(Car Insurance) - Posted 8 years ago

“The John lewis insurance policy was great until I purchased a new car... I called the customer services who were happy to make the changes and even happier to take more money from me. The additional charge was almost as much as my original premium! I ran a new quote through gocompare just to make sure that it wasn't because my new car was generally more expensive to insure and it barely was. Were it not for the fact I was told that I had already used my no claims bonus, it would have been cheaper to cancel and buy a whole new policy. You profiteering rogues!”

(Car Insurance) - Posted 8 years ago

“Good customer service, however the price was jacked up the following year. Cancelled policy and re-bought through go compare again to get a fair price again. Seemed a right time wasting exercise.”

(Pet Insurance) - Posted 8 years ago

“Provide a great first quote but the renewal leaps in price so I cancel the renewal and simply take out a new policy. It seems really stupid. Also, they would not insure my new puppy as it was not a recognised breed, a Schnoodle, schnauzer/poodle. Don't now if I will buy from them again”

(Pet Insurance) - Posted 8 years ago

“Great price”

(Car Insurance) - Posted 8 years ago

“So far so good.”

(Car Insurance) - Posted 8 years ago

“very good.”

(Car Insurance) - Posted 8 years ago

“Not having made a claim, it's not possible to comment on their performance.”

(Home Insurance) - Posted 9 years ago

“Very satisfied. Information clearly stated and easy to understand.”

(Home Insurance) - Posted 9 years ago

“Renewal for this policy was significantly more expensive direct from JL. Saved money by using comparison website then calling JL direct - after discussion they renewed at the lower website quotation!”

(Pet Insurance) - Posted 9 years ago

“no.”

(Car Insurance) - Posted 9 years ago

“Iv'e found J LEWIS insurance quite good on taking out a policy with them. They are much the same as any quality provider, I just feel comfortable with them. I have no need yet to make a claim thankfully so i can't comment on that side of the policy.”

(Home Insurance) - Posted 9 years ago

“Easy to obtain price and buy.”

(Pet Insurance) - Posted 9 years ago

John Lewis Insurance is rated 1.7 based on 403 reviews