Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,059 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,059 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and an easy portal to use at the end of the process”

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Posted 5 years ago

“Great customer service staff, Jamie Simms was brilliant on the phone, explained everything very well m, though there was a delay he took full ownership and provided great help to get me sorted with insurance.”

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Posted 5 years ago

“Jamie was very helpful”

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Posted 5 years ago

“Easy to talk to .got insurance”

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Posted 5 years ago

“First class service under trying conditions,the phone line was truly awful, but your salesperson persevered, top marks”

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Posted 5 years ago

“Katie I at Ladybird was terrific today. My experiences with Ladybird before chatting with her was quite frustrating but she was really helpful, sorted my policy change quickly and called me back when she said she would. Credit to the team and is solely the reason I didn’t get a new policy elsewhere. Thanks again Katie!”

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Posted 5 years ago

“Takes way too long. After you do your quote online then you have to call. Took a total of 59 minutes to do a simple quote and pay. But the call handler did try her best”

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Posted 5 years ago

“Gerry explained very well what was involved in the insurance and I could send him my check codes, license and ncd to his email which was simpler than downloading it via ladybirds system”

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Posted 5 years ago

“Good service very polite and informative Call was a little long but I guess that’s just insurance!”

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Posted 5 years ago

“Good service and helpful advisor”

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Posted 5 years ago

“Hi there ,yes I appreciate the honesty”

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Posted 5 years ago

“Handled setup of insurance very professionally”

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Posted 5 years ago

“I am very happy with my service from Ladybird Insurance so far. Thank you so much to Hayley for being so helpful with things that I didn't understand. #Hayley”

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Posted 5 years ago

“Spoke to Emma Heason regards various options and explained everything clear and helped me a lot moving forward on getting a policy sorted. Thanks again”

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Posted 5 years ago

“#1 Jodie. very helpful. very efficient. I'd still prefer online buying though”

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Posted 5 years ago

“Good to go”

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Posted 5 years ago

“As a first time customer my experience so far has been good. #Sully the call handler explained the policy details to me very clearly and helped me select additional legal cover as well”

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Posted 5 years ago

“Very helpful, cheerful and approachable advisor, insurance was sorted and signed within 30 minutes”

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Posted 5 years ago

“Very helpful”

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Posted 5 years ago

“Everything went smoothly, Luke explained and broke down aspects I didn’t understand, quickly and clearly. Reason for 4 stars is just the length of time it took. A+++ besides.”

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Posted 5 years ago

Ladybird Insurance is rated 4.1 based on 1,059 reviews