Ladybird Insurance Reviews

Name: Ladybird Insurance
Rating: 4.11

4.1 Rating 1,059 Reviews

80 %

of reviewers recommend Ladybird Insurance

Company Reviews

Questions

Metrics

4.1

Based on 1,059 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Ladybird Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1. Kept sending sms for proof they already had. Harrasing:) 2. They tried to increase premium. 3. You complete the details on line and get prices from comparison sites. Then ladybird call you back and ask for the same details. Prices can change too at the end of that call. 4. Couldn't insure me the following year despite not claiming.”

Helpful Report

Posted 3 years ago

“Usually get through quickly but tried phoning each day this week with no luck. 20 minutes is far too long to wait!”

Helpful Report

Posted 3 years ago

“Generally a but disappointed with the service. Kept on hold for ages on every attempt to get through. BUT #Andy saved the day - he really was helpful even though it wasnt his department. If i hadnt spoken to him and recieved such assistance I would have taken my business elsewhere”

Helpful Report

Posted 4 years ago

“Absolute nightmare signing up for car insurance. Hours and hours of phone calls, their technology is useless, phone system cuts out and crackles. the most stressful company i have ever dealt with. but they are cheap. otherwise i would go elsewhere.”

Helpful Report

Posted 4 years ago

“Such a laborious process and call handler unwilling to deviate from the stilted script. This is the longest it has ever taken me to purchase insurance and I won't be doing so this way again.”

Helpful Report

Posted 5 years ago

“I had to pay £200 to cancel my policy, after being with them over a year. They do have great customer service but the amount they charge to cancel is insane! Being a business build for new drivers - it's absurd!”

Helpful Report

Posted 5 years ago

Ladybird Insurance is rated 4.1 based on 1,059 reviews