Lancaster Insurance Reviews

1.9 Rating 220 Reviews
22 %
of reviewers recommend Lancaster Insurance
1.9
Based on 220 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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How do I contact Lancaster Insurance?
(4 weeks ago)
You can contact Lancaster Insurance by Telephone and Email.
(4 weeks ago)
40.00%
Industry Average
You have really annoyed and fxxxxx me off poor service had a battle just to prove who i am and and ypu argued the toss that got sorted. Still waiting for the valuation email so i can send photos of the car but nothing take 48 hours for it huh you are a joke and i'm fed up with you lot. If anyone ask's are you good to insure with i wont be recommending you to anyone thats how unsatisfied i am with your company
- Anonymous
I had to cancel my insurance due to outrageous charge for changing my vehicle, it was cheaper to get a new policy even though I had over six months left and to add insult Anne Marie the call person said “sorry we don’t give refunds” atrocious service .......AVOID WITH ALL YOUR MIGHT!
- Stephen
I continued the Insurance for 3 months, but then sold the car and needed to cancel, trying to get through to their customer service department was unbelievable, then surprise, surprise they wanted £150 pounds to cancel, also I had a change of number plate so another £30 pounds added on, I discussed the situation to the operator but they insisted they wanted tha extra 9 months paid in full after a wait of nearly 30 minutes on the phone they reduced the cancellation to £122 pounds which I have paid to end the drama!! Buyer Beware.
- Anonymous