“Cancelled my policy with them in April, told all sorted on the phone. When I checked my account some months later they have continued to take DD payments. When contacted have been sarcastic and extremely unhelpfully taking weeks to reply, asked for proof of sale of vehicle which was provided (plus I gave them copy of my SORN receipt), then asked for DVLA to provide proof (something which they can check themselves). Today they are now telling me they want another months payment. Do not use worst insurance company I have ever used.”
“My Experience with One Quote Direct was a most unhappy one. They did not provide any sort of service that would normally be expected of a reputable Broker.
They seemed to regard me merely as a "Milch Cow" to be charged fees at every opportunity whilst providing NO semblance of service.”
