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Pets At Home Reviews

2.1 Rating 547 Reviews
25 %
of reviewers recommend Pets At Home
2.1
Based on 547 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Pets At Home 1 star review on 22nd February 2025
Leon
Pets At Home 1 star review on 13th November 2024
Michelle Lomas
Pets At Home 5 star review on 8th November 2024
Anonymous
Pets At Home 1 star review on 5th November 2024
Sarahw
Pets At Home 1 star review on 28th July 2024
Keiron Blaine
Pets At Home 1 star review on 1st April 2024
Anonymous
Pets At Home 1 star review on 10th January 2024
Sarah Mitchell
12
Anonymous
Anonymous  // 01/01/2019
Ordered Royal Canin Recovery food for my cat which is normally dispensed from my vets but the price seemed a lot better at Pets at Home plus they guaranteed delivery before noon which would of been ideal. Well the parcel arrived in the evening at 6.30 which having paid £9.95 for noon delivery was shocking. I also had to get this food from my vets at lunch time as I had none. I have emailed Pets at Home but no reply. First time Ive used them and will definitely be the last.
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Posted 7 years ago
I was looking for information on a specific reptile. They do not stock this particular rope but the assistant was most helpful in suggestions of where to go and offered to investigate further if I could bring in shine details.
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Posted 8 years ago
Goods delivered on time, product was as described and points earnt
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Posted 8 years ago
They didn't stock the item but they could order it in and because it was over £35 it was next day delivery to my house for free!
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Posted 8 years ago
Great company
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Posted 8 years ago
this insurance company is quick to take your money slow to assess your claim and very very very bad at meeting a claim cancelled insurance before the year was up and went to LUV who are much more on the ball.
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(Pet Insurance) - Posted 9 years ago
Had two claims in the last year as my dog was attacked and pets at home were so efficient and my claims were dealt with very well. Would highly recommend.
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(Pet Insurance) - Posted 10 years ago
Pets At Home is rated 2.1 based on 547 reviews