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Premium Choice Reviews

1.9 Rating 122 Reviews
20 %
of reviewers recommend Premium Choice
1.9
Based on 122 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour

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Awful awful company! Bunch of cowboys! Customer service department is a joke I had to take things further and go to the financial ombudsman, who read through all my issues and upheld my complaint!! It took me over 12 months to finally get a refund. Steer clear!
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Posted 8 years ago
AVOID at all cost, the worst company in the world, if you could give a minus score I would. All I did was move house, I phoned to change my details to be told my new address is too risky and they're cancelling my policy, charged me £125.55 for that and they wouldn't release my no claims discount until I paid, both of which are illegal, but as my new policy went up by more, I ended up paying to save more money in the long run, I will be chasing it up to get it back. The customer service is the worst, I'm now with The Coop and they phoned to try to resolve the situation, even he came back to me saying they are very unhelpful and to avoid them in the future
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Posted 8 years ago
Absolutely shocking company, don't do it, there are far far better companies to use. Lack of information and incredibly rude young customer services.
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Posted 8 years ago
Absolutely shocking company. Premium choice and a-choice are by far the worst customer service i have ever received! They tell you that your poilicy is one amount and then every month they find a reason to increase the policy. My policy started at £83 a month and they are now trying to tell me its £112. I cant belive this. I feel completely scammed!
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Posted 8 years ago
Customer service was poor. Very little help and correspondence when I was making a claim.
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Posted 9 years ago
Bad bad bad company stay wl clear you've been warned
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(Car Insurance) - Posted 10 years ago
they are disgustingly lie and rip-off me and i m sure they are ripping of other British people as well.
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(Car Insurance) - Posted 11 years ago
Absolutely appalling service,will never use them again.
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(Car Insurance) - Posted 11 years ago
Premium Choice is rated 1.9 based on 122 reviews