Premium Choice Reviews

Name: Premium Choice
Rating: 1.94

1.9 Rating 113 Reviews

22 %

of reviewers recommend Premium Choice

Company Reviews

Questions

Metrics

1.9

Based on 113 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Premium Choice 1 star review on 11th April 2025

Wasef Bin Arif

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very annoyed spoke a lady on the phone who was very rude did not help my situation was suppose to get a call back from a manager and that did not happen, so i phoned back up a couple days later spoke to a guy called simonn and he was very helpfull understood fully and definitely deserves recognition as he was the only one form stopping me go crazy at this company.”

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Posted 6 years ago

Thank you for your review. We appreciate your feedback and have passed your comments to Simon and his team. Kind regards John Customer Relations Department Premium Choice Ltd

Posted 6 years ago

“Beware! Lots of hidden costs and additional payments for so called "admin" charges, etc. The worst company I have come across from this point of view. Needless to say I will not be renewing when the policy is up.”

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(Car Insurance) - Posted 9 years ago

“All paperwork was needed to be sent over post, so took much longer than expected to finalise the policy. No online facility to manage documents or policy.”

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(Car Insurance) - Posted 10 years ago

“Very slow to sort my policy out and no renewal sent yet. Was charged extra for change of paperwork on address change.”

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(Car Insurance) - Posted 10 years ago

“When changing details ie. a new home address only 2 months before the insurance expires, I was charged a ridiculous admin fee of £35!!! 2 months = £35??.”

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(Car Insurance) - Posted 10 years ago

Premium Choice is rated 1.9 based on 113 reviews