Privilege Reviews

3.8 Rating 589 Reviews
72 %
of reviewers recommend Privilege
3.8
Based on 589 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
Very good insurance policy. Thank you
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(Car Insurance) - Posted 6 years ago
Ive found you to be very reasonably priced but V.Good quality insurance. Glad I changed My provider to yourselfs. Can you let Me know if My Mother was to move to you would there be a favourble discount?
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(Car Insurance) - Posted 6 years ago
Good cannot complain so far ,see what renewal price they come up with in February .
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(Car Insurance) - Posted 6 years ago
Just dumped the horror that was Hastings Direct and moved to Privilege. What a breath of fresh air, easy and quick to contact them, great prices, no charge to make changes, good cover and superb staff on the phones. Couldn't be happier
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Posted 6 years ago
I was completely satisfied with my claims
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(Car Insurance) - Posted 6 years ago
I found the insurance quite expensive im third party and own a 1.1 car and im paying 60.00 a month for this
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(Car Insurance) - Posted 6 years ago
excellent service insurance meets all my needs
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(Home Insurance) - Posted 6 years ago
Very pleased with customer service will keep with you?
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(Car Insurance) - Posted 6 years ago
I found them very easy to deal with no problems at all 5* from me
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(Car Insurance) - Posted 6 years ago
Ordered July 2016 as seemed good value. Simple quick ordering process and documents quickly received. I have not made any claims so was surprised to find that for the next year my premium was to rise by 25%. Had a quick look on Direct Line and found that for my previous Privilege premium I could obtain like-for-like insurance plus accident recovery and a taxi home for the forthcoming year. Ordered this from Direct Line and cancelled via telephone with Privilege who accepted my cancellation with no fuss.
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(Home Insurance) - Posted 6 years ago
fair company, lower price than most, easy to understand, will renew with priveledge
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(Car Insurance) - Posted 6 years ago
Reliable and easy when speaking about renewable
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(Home Insurance) - Posted 6 years ago
Easy web site to use, good price
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(Car Insurance) - Posted 6 years ago
I've had to make several changes to my policy- change of address, new car, new registration, etc - and each time staff were fast, efficient and friendly. I was expecting to be charged admin fees every time (I think many companies would have charged) but happily this wasn't the case with Privilege. Definitely recommend.
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(Car Insurance) - Posted 6 years ago
Very good service provided. Helpful and friendly.
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(Car Insurance) - Posted 6 years ago
The operator was friendly,fast and efficient. l felt like my custom was valued.I have both home and car insurance with this company and they are fast friendly and the cheapest by over 300 pounds on the car insurance.I love that airport get a copy through the post of my insurance policy. Well done and keep up the good work. One of the best operator I have heard just sorry I couldn't remember his name
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Posted 6 years ago
Very easy to use site and got great results.
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(Car Insurance) - Posted 7 years ago
All went well during looking for information, quote and purchase; no claims as yet, (luckily). Pleased so far.
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(Home Insurance) - Posted 7 years ago
Very good service and when I needed to speak with the company direct I did not need to wait very long on the the phone and the operator on the other end was very helpful even though it was only to change my address.
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(Car Insurance) - Posted 7 years ago
Very good
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(Home Insurance) - Posted 7 years ago
Privilege is rated 3.8 based on 589 reviews