Privilege Reviews

Name: Privilege
Rating: 3.75

3.8 Rating 588 Reviews

72 %

of reviewers recommend Privilege

Company Reviews

Questions

Metrics

3.8

Based on 588 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and friendly”

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Posted 2 months ago

“Good service throughout the claim process.”

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Posted 3 years ago

“We have had house insurance with this company , this year the price has jumped up so we have decided to go else where , I see in the small print they charge £40 if we decide not to go with them !! what a rip off , will never use this company again”

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Posted 5 years ago

“I am horrified. It's a complete travesty. The third party re claiming that I reversed into them which is so far from the truth. They were exiting an obscured driveway on to the main A338. I had to reverse on to the A 338 and completed my manoeuvre. The third party driver was so concentrated on his view to his right and when he saw that it was clear, made a rush on to the highway driving into the rear of my car. This happened on 18th December and now, 6 months later, the claim has still not been dealt with. The claims guy at LV seems incompetent and appears to side with the third party. I am appalled and will change my Insurer immediately it becomes due for renewal. I have even considered the Ombudsman (if there is on for Insurance)”

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(Car Insurance) - Posted 5 years ago

“nothing to add”

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(Car Insurance) - Posted 6 years ago

“Online portal doesn't display much information. They auto renew your policy unless you call them & instruct them not to. There is no opt out online or when you initially purchase.”

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(Car Insurance) - Posted 6 years ago

“Bad experience. I'm still paying for an insurance I can't use, because I cancelled it. Privilege did not provide me the advice I needed, they just let me cancel the policy and believe that I owe them nothing, because I did not know that '' no refund'' means that I have to pay the entire amount. I would not recommend Privilege to anyone.”

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(Car Insurance) - Posted 6 years ago

“average”

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(Home Insurance) - Posted 7 years ago

“If the customer care received when dealing with a non fault motoring accident is any thing to draw a comparison from......then I dread the thought of having to claim on my home policy.I will now NOT be renewing our three motor policies when the time comes and of course our home policy will be included in that decision. Buyer beware....their staff are borderline clueless,this opinion has been based on recent dealings....you have been warned!”

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(Home Insurance) - Posted 8 years ago

“Would not use privilege again.”

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(Home Insurance) - Posted 8 years ago

“VERY UPSET my mobile number was passed on to others NEVER AGAIN!!!!!!!!!!!!!!!!!”

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