RAC Insurance Reviews

2.3 Rating 1,159 Reviews
31 %
of reviewers recommend RAC Insurance
Based on 1,159 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.4 out of 5
Cancellations & Refunds
Cancellation Process
Get Answers to Your Questions
Ask a question and get answers from people who are customers of RAC Insurance.
How do I contact RAC Insurance?
(2 years ago)
You can contact RAC Insurance by Telephone, Live Chat and Email.
(2 years ago)
Industry Average
Signed up for car insurance back in June as they had the cheapest premiums available, and it was not a black box policy which was great. Unfortunaley my car had a head gasket failure and it was time to get rid of it and start looking for a new one. Read lots of bad reviews regarding RAC cancellations but I got through to a woman from sunderland and after explaining, my policy was cancelled within minutes and I was charged the normal cancellation fee of £55. Since I rang up 1 day before the next month started, they had already started taking around £40 so the cancellation fee I had to pay had deducted this so only had around £15 to pay. Lovely woman and lovely service :D
- Tom
Very quick and easy to buy insurance. Documents provided straight away. Great service.
- Angela Cussell
Great customer service excellent value for money
- Ian Whiting