RAC Insurance Reviews

2.2 Rating 1,192 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

Questions

Metrics

2.2

Based on 1,192 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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How do I contact RAC Insurance?

1 Helpful Report

(4 years ago)

You can contact RAC Insurance by Telephone, Live Chat and Email.

1 Helpful Report

(4 years ago)

62.00%

Industry Average

“ Signed up for car insurance back in June as they had the cheapest premiums available, and it was not a black box policy which was great. Unfortunaley my car had a head gasket failure and it was time to get rid of it and start looking for a new one. Read lots of bad reviews regarding RAC cancellations but I got through to a woman from sunderland and after explaining, my policy was cancelled within minutes and I was charged the normal cancellation fee of £55. Since I rang up 1 day before the next month started, they had already started taking around £40 so the cancellation fee I had to pay had deducted this so only had around £15 to pay. Lovely woman and lovely service :D ”

- Tom

“ Very quick and easy to buy insurance. Documents provided straight away. Great service. ”

- Angela Cussell

“ Great customer service excellent value for money ”

- Ian Whiting

RAC Insurance Reviews

Customer Service - Average