RAC Insurance Reviews

2.3 Rating 1,086 Reviews
32 %
of reviewers recommend RAC Insurance
2.3
Based on 1,086 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
1.4 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of RAC Insurance.
How do I contact RAC Insurance?
(2 years ago)
You can contact RAC Insurance by Telephone, Live Chat and Email.
(2 years ago)
C
62.00%
Industry Average
Signed up for car insurance back in June as they had the cheapest premiums available, and it was not a black box policy which was great. Unfortunaley my car had a head gasket failure and it was time to get rid of it and start looking for a new one. Read lots of bad reviews regarding RAC cancellations but I got through to a woman from sunderland and after explaining, my policy was cancelled within minutes and I was charged the normal cancellation fee of £55. Since I rang up 1 day before the next month started, they had already started taking around £40 so the cancellation fee I had to pay had deducted this so only had around £15 to pay. Lovely woman and lovely service :D
- Tom
Very quick and easy to buy insurance. Documents provided straight away. Great service.
- Angela Cussell
Great customer service excellent value for money
- Ian Whiting