The Co-operative Young Driver Reviews

1.7 Rating 132 Reviews
15 %
of reviewers recommend The Co-operative Young Driver
1.7
Based on 132 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week

Write Your review

Tell us how The Co-operative Young Driver made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Too many random excess fees, don’t recommend
Helpful Report
Posted 3 years ago
Son is currently insured with Co-op since he passes his test. In his first 90 days he made it into the Good area of the dashboard with a score of 63 and was rewarded with a slight refund. Great, we thought! However, in his second 90 days he has dropped 3 points to 60 which is the threshold for standard. Fine we thought, until a penalty of £76 for dropping a category!!! Yes, reward above average drivers, but being penalised for being standard!! Fine if he went into poor or very poor, phoned to be given no definitive explanation as to why you get a penalty for being standard, considering thats what you start at?? You would be as well not trying to better your driving score as if it falls for any reason you will be penalised.
Helpful Report
Posted 4 years ago
I don’t like this insurance company only chose it as it was the cheapest I will be changing when I’m due a renewal
Helpful Report
(Car Insurance) - Posted 5 years ago
If you want your insurance price to be the same every month don’t go with this company. I will say it’s a nice surprise when you’re insurance price goes down, however my driving score was excellent and went down into good. Now I don’t drive around speeding everywhere, I don’t go out in “dangerous times” either. My policy is coming to an end and they have now decided to raise my insurance policy to higher than what I took it out on. Baring in mind I’m in the good score nearly in excellent, I could justify my insurance going from £81 to £130 if my score was in the poor or standard score but it’s not. ( I took the policy out paying £120 a month) If I were you I would look at another black box company that has a set price rather than them being able to change it. I would also suggest that if you can find a quote without a black box DO IT. Every time you drive around you’re so paranoid at your speed you’re probably looking at the speedo more than the actual road. I’m definitely counting down the two months until I can renew and go with a company which is a lot cheaper and without a black box.
Helpful Report
Posted 5 years ago
wouldnt go back
Helpful Report
(Car Insurance) - Posted 6 years ago
The curfew is nuts. Was out driving until 11:10pm, just 10 minutes past the curfew and my 'dangerous times' score dropped from 5 to 1. For my first 3 months I received a discount of around £25 per month, a whole £225 saving for the remainder of the year. My score was 5/5 at this point. Since then I have received no discount as co op only look for improvement on your previous score. My score has only dropped to 4/5, yet I'm still paying just shy of £2000 over the year for insurance. A company of money grabbers. I'm coming up for renewal soon and am convinced that your scores plummet the closer you get to renewing. I looked at my review panel which is telling me I was braking too late, so I tested it. I began to brake at pretty much twice the distance I would usually, angering the many motorists behind me. After doing so for around a week, my braking score had remained the same. I think it's safe to say I will not be renewing with co op. Regardless of the fact they seem cheaper at the start, I would spend the extra on a different insurance provider. You'll probably save money in the long run.
Helpful Report
Posted 6 years ago
The staff have no idea on how to deal with Insurance. Nobody deals with your queries and you get told different stories. Nobody resolves your issues until you put formal complaints in. Also premiums go up and down every quarter depending how you drive. Can't budget for the year. Will not be renewing with them!!!!
Helpful Report
(Car Insurance) - Posted 7 years ago
The Co-operative Young Driver is rated 1.7 based on 132 reviews