WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have to pay a little higher at the start thinking the discount will be great ( as recommended by my friend) however it wasn't considering I have driven quite well.”

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Posted 8 years ago

“Really competitive quote from WiseDriving, friendly customer service and a stress-free box-installation process. What's more, they even refund you premium based on good driving. Would highly recommend.”

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Posted 8 years ago

“Not happy that I couldn’t change from third party to fully comprehensive”

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Posted 8 years ago

“Charged for alot of money don’t know why i need program to watch my driving”

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Posted 8 years ago

“Good feed back to start with, not sure why you get penalties for going work early”

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Posted 8 years ago

“Yes had no problems with your Company and it nice that you keep us updated”

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Posted 8 years ago

“I’d like to give you the very good but I find it strange that at the ages of 17+ your have a curfew which has been a problem for me on some occasions.”

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Posted 8 years ago

“Brilliant”

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Posted 8 years ago

“I paid in full for the year for my insurance policy in June and I had an incident on 9/12/17. I logged the incident with covea the same day and I was transferred to another line and logged the incident with them too. I didn't hear again from my insurance company so I rang and I was told that covea had cancelled my insurance on 23/11/17 for no reason, so covea were refusing to discuss anything with me and were telling me they couldn't help me because I wasn't insured. No one could give me a reason for this. This was all stressful enough yet wisedriving told me they couldn't tell me when this would be sorted and that I should keep calling back to check if it's sorted. It wasn't acceptable and very unsettling for me. It eventually got sorted but the next time I rang I was told I hadn't logged the incident and I needed to log it again. I logged the incident on 09/12/17 - the same day as the incident. This eventually was found but the whole experience of talking to customer services was poor. I was kept on hold for very long periods whilst staff sorted out what seemed to be internal errors, miscommunications and carelessness. At one point, a member of the team just transferred me to the black box installation department, iGO4, presumably just to get rid of me. All in all, I'm not happy and it's very disappointing considering I'd paid in full and upfront for the year.”

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Posted 8 years ago

“Best car insurance company I have been with, happy customer... the money I have saved since being with you is amazing... thank you very much wisedriving definitely would recommend you to anybody in the future, and to anybody who has just passed there tests.”

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Posted 8 years ago

“Great quote followed by a discount for good driving. I would highly recommend :)”

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Posted 8 years ago

“Brilliant customer service and prices are good thank you”

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Posted 8 years ago

“My price was reduced only one in 6 months”

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Posted 8 years ago

“My insurance has reduced in price”

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Posted 8 years ago

“Everything that possibly could. Ended up paying 2k more than what i should of with a threat of cancellation every month and not being able to take better paid jobs as i wouldn't be able to afford the extra insurance costs”

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Posted 8 years ago

“I changed the date of my telematics box fitting, the fitter still arrived on the original fitting date. I wad charged £45 for someone elses error. Very unfair”

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Posted 8 years ago

“Good premiums”

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Posted 8 years ago

“Being able to see your driving score”

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Posted 8 years ago

“I think by installing the black box in my car it has improve my driving, makes me more careful on the road and it feels like somebody is watching me driving and with the dashboard meter it kind of making me wants to get higher mark than the last one.”

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Posted 8 years ago

“I am very happy about the service provided and good to get a refund due to my high score.”

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Posted 8 years ago

WiseDriving is rated 3.6 based on 4,550 reviews