WiseDriving Reviews

Name: WiseDriving
Rating: 3.57

3.6 Rating 4,550 Reviews

64 %

of reviewers recommend WiseDriving

Company Reviews

Questions

Metrics

3.6

Based on 4,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Email:

amanda.holmes@igo4.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rising my premium when I’m struggling with money”

Helpful Report

Posted 7 years ago

Hi Marley, We’re sorry to hear this. If you’d like to send us a private reply with your policy details, we would be happy to assist with any queries you have. Thank you, Vicky.

Posted 7 years ago

“I like the fact I can receive refunds if my driving is good.”

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Posted 7 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“Added 95 premium charge no explanation to my discussion”

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Posted 7 years ago

Hi, Thanks for taking time out of your day to provide us with your feedback. We do take our customers queries seriously, so if you’d like to send us a private response with your details, we would be happy to answer your questions. Thanks, Vicky.

Posted 7 years ago

“Knowing I can get rewards for good driving.”

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Posted 7 years ago

Hi, Thanks for your feedback – we’re glad to hear you’ve enjoyed your experience with WiseDriving so far! Cheers, Vicky.

Posted 7 years ago

“Great idea to give people money back if they drive well.”

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Posted 7 years ago

Hi, Thanks for such a great review. We work hard to offer the best service possible for our customers, so we’re very happy to see this reflected in your feedback. Cheers, Vicky.

Posted 7 years ago

“Very consistent and easy to get a hold of if there is an issue”

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Posted 7 years ago

Hi, Thanks for leaving us such a nice feedback, we’re happy that you loved the service at WiseDriving! Thanks, Vicky.

Posted 7 years ago

“I received money back for driving safely and I feel to carry on driving well as I can get money back”

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Posted 7 years ago

Hi Joe, We’re so glad you’ve enjoyed the experience you have had with WiseDriving. Thanks for taking the time to give us your feedback – it’s very much appreciated. Cheers, Vicky.

Posted 7 years ago

“Very happy”

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Posted 7 years ago

Hi Gemma, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Cheers, Vicky.

Posted 7 years ago

“WiseDriving has kept me up to date on how my driving has been and has continuously provided ways i can improve which has helped mw beckme a better driver.”

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Posted 7 years ago

Hi Liam, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Cheers, Vicky.

Posted 7 years ago

Hi Liam, Thanks for your feedback and for taking time out of your day to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Cheers, Vicky.

Posted 7 years ago

“Only been with WiseDriving since March but I have never had a problem to date. I questioned why my score was quite poor to begin with but I realised as with time my driving is just getting better as reflected in my driving breakdown. I can't comment on customer service as I've never had to call up!”

Helpful Report

Posted 7 years ago

Hi Dawn, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

Hi Dawn, We’re so glad you’ve enjoyed your experience with WiseDriving and feel we’ve provided a great product for you. Thanks for the feedback! Cheers, Vicky.

Posted 7 years ago

“As an insurance provider you are great, refunding me £83 this month for my driving and long may it continue! Thanks, Niall”

Helpful Report

Posted 7 years ago

Hi Niall, Thanks for giving us such a good rating, we’re happy that the product and service we’ve provided are working for you. Cheers, Vicky.

Posted 7 years ago

“Having the reduction on my policy due to good driving 😁”

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Posted 7 years ago

Hi Lucy, That’s great! We are so happy you have enjoyed your experience with us so far. Cheers, Vicky.

Posted 7 years ago

“Giving me a detailed driving report”

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Posted 7 years ago

Hi Nicholas, Thanks for the great review! our priority is our customers and we’re happy to hear you have had great service. Cheers, Vicky.

Posted 7 years ago

“Very good company. I've had return premium for good driving”

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Posted 7 years ago

Hi Sophie, Thank you for your kind words - we’re glad your experience with WiseDriving has been great. We look forward to continuing to provide you with this level of service. Cheers, Vicky.

Posted 7 years ago

“Reduced my payments. The black box is also less of a hindrance than I thought it might be.”

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Posted 7 years ago

Hi Connor, Thanks so much for your kind words, we really do appreciate you taking the time out to share your experience with us. Thanks, Vicky.

Posted 7 years ago

“Keeps me updated and rewards me for good driving”

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Posted 7 years ago

Hi, Thanks for your feedback and for taking time to leave us a review - we do appreciate it. We’re thrilled you’re happy with the service you have received. Cheers, Vicky.

Posted 7 years ago

“Great company for first time driving, very easy to get a hold of to talk to”

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Posted 7 years ago

Hi, What a wonderful review - we truly appreciate your comments. We’re happy to hear that our staff and service have made the experience great for you. Thanks, Vicky.

Posted 7 years ago

“Keep me updated with my driving and any refunds, the graph to keep track of our score is also very useful. However it would be alot easier if there was an online chat to get in touch with yourselves just to clarify small issue's without having to ring up.”

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Posted 7 years ago

Hi Ashleigh, Thanks for the review, we take our customer service seriously and will take all feedback on board. If you wish to ask any Questions you can find us on Facebook just search for WiseDriving and send us a message. We aim to reply to your message as quickly as possible. don’t worry about sitting around all day for a response – once we’ve replied, we’ll leave our message waiting for you whenever you revisit the conversation, so you can go about your day. Thanks, Vicky.

Posted 7 years ago

“They farely charge depending on driving behaviour, they reduced a decent amount of money which has encouraged me to drive even better, highly recommended to friends and families. Well done!”

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Posted 7 years ago

Hi Tarek, Thanks for giving us such a great rating and recommending us to your friends and family. We really do appreciate it. Cheers, Vicky.

Posted 7 years ago

“They cancelled my insurance with no notice just and email on the weekend when I tried to call they said their was no one to deal with my complaint until Monday so I had to pay for day insurance to be continued let's see what happens Monday.”

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Posted 7 years ago

WiseDriving is rated 3.6 based on 4,550 reviews