“Not very helpful staff when either taking out or cancelling insurance. I cancelled my policy and on the same day as notifying me took a large sum direct from my account for their cancellation charges. I will not be using their services again. Rip off.”
“Nightmare of a company. Rude, obnoxious, keep you on the line unnecessarily while they take their time to find out a basic question that a monkey would know! £50 admin fee plus additional fees to add my partner onto my insurance. Total was £110 for 6 months when my insurance for the year is only £280!! Seriously! Please, save yourself a lot of time, frustration and effort by choosing a recognized company. This one offers great deals but as you can see from the reviews, it's the sneaky hidden charges that are the problem and once you're in, you're stuck! As for Wiser Choice, I strenuously recommend your staff undergo further training as they are incompetent. Furthermore, you need to address your charges policy as you are quite clearly ripping off the public. Can't wait to see your company fold.”
“£165 to cancel a £290 policy. Not one of my wiser choices to buy insurance off this company.
These insurance companies are blatantly ripping off customers. This practice of high cancellation fees needs to stop. Wiser could do better investing in giving customers better service and quality . It appears that they invest money on ways to rip the money from your wallet. Brokers shame on you.”
