“Do not touch this company with a barge pole! Ended my insurance with absolutely no reason or notification which meant I was driving uninsured for 2 weeks. They set up the wrong payment date at the time insurance was taken out and took an hour of my time on the phone to sort it.
I have emailed and written requesting an explanation with no response and when I phone I am told I am being put through to someone who can help but have been cut off every time.
Absolutely disgusted!”
“After reading the reviews / horror stories on here, I was concerned. and when we had an accident I was genuinely worried. I was even more concerned when Zenith's claims department seemed to want to write the car off very quickly for what seemed like a small amount of damage.
We were expecting a derisory offer, but were delighted when Zenith offered to settle at about £2,500 over the amounts being quoted by car valuation websites. The settlement took a little longer than I would have hoped once accepted, as it meant we were without a car for a few weeks, but when the money was received, it paid for a replacement car, slightly newer and a model up from the one I had.
Really happy with the service.”
“Easy to deal with, informative and competitive. Monthly payments D/D available. Unable to comment on the real test, which is claiming and support when something goes wrong.”
“went to go compare for car insurance was paying £600 a year for my insurance now paying £250 what a saving shop their all the time now really pleased with the savings I have made thank you.”
“Started online then called to finalise the policy prior buying after being messed around by a few companies prior trying zenith. Online was easy and quick and the telephone customer service was extremely helpful would highly recommend from the service I have received.”
