Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,988 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service notified every step of the way EarPods are really good. Great buy!”

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Posted 6 years ago

“I bought a 30 pin to lightning adapter and it didn’t work for audio or charging. Not good!”

Helpful Report

Posted 6 years ago

Good Evening Millie, Thank you for your review. Please note as stated on the product page this device is designed to transfer data not to stream audio please click here to read the description of this item again: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor. I have checked our help desk & i can see that there has been no correspondence regarding this issue. Please visit our website, click the return my order section fill in all the required information & a member of our returns team will get back to you ASAP. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Followed the instructions and it worked what more can I say!”

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Posted 6 years ago

“Was very impressed with there service quick delivery too, product as described works great. Will defo use this website again 😁👍🏻👍🏻”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Ordered and delivered very quickly.”

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Posted 6 years ago

“Good communication and competitively priced product”

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Posted 6 years ago

“Great service..Smooth transaction”

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Posted 6 years ago

“Extremely happy with the earphones, very good sound quality and a good price.”

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Posted 6 years ago

“Wasn’t very happy with the product.”

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Posted 6 years ago

Good Evening Thomas, Thank you for your review. I am very sorry to hear you are not happy with your item. I have searched through our help desk & i can see there has been no correspondence regarding your item. Please contact us by following the below link & a member of our team will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Not good product.”

Helpful Report

Posted 6 years ago

Good evening Simraaj, Thank you for your review. I have searched through our help desk & i can see there has been no correspondence in relation to your item. Please contact us on 0113 4676762 between 9am-5pm Mon-Fri & a member of our team will be more than happy to assist you. Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“No problem with the service order arrived quickly, but product doesn’t work with Mac.”

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Posted 6 years ago

Good Afternoon Angus, Thank you for your review. I am very sorry you are not happy with your item. I have checked this item & it is compatible with 2016 MacBook Pro, MacBook 12" & Chrome Book Pixel as the description states on our website. This is a very popular product with a very low return rate. I have checked our help desk & i can see there has been no correspondence regarding this issue. Please visit our website by following the below link to open a return request & a member of our returns department will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Based on product I got, not too impressed tbh”

Helpful Report

Posted 6 years ago

Good Evening Dan, Thank you for your review. I am very sorry you feel this way. I have searched our helpdesk & i can see there has been no correspondence regarding your item. Please copy the link below to open a returns request & a member of our team will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

“Amazing Service. I will definitely use Inks Direct again in the future when I need more toner for my printer.”

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Posted 6 years ago

“It came in time and works great”

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Posted 6 years ago

“Website a bit all over the place so difficult to select a delivery location with the web page jumping around and delays in responding. Delivery to the location I eventually got lumped with was efficient and very efficient to pickup there.”

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Posted 6 years ago

Good Morning David, Thank you for your review. We really appreciate your valuable feedback regarding our website. I will pass this on to our web development team to further improve our customers experience. Kind Regards, Rachael Customer Service Manager

Posted 6 years ago

“Great prices, fast delivery”

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Posted 6 years ago

“I would not even bother purchasing these wireless earphones, they are not fit for purpose. Unless you bought them to stand still and listen to music then go ahead, but if you plan on doing any form of exercise then I would not buy these. They fell out every 5 steps and therefore ending up running without.”

Helpful Report

Posted 6 years ago

Good Afternoon Pippa, Thank you for your review. I am very sorry to hear you are not happy with your Item. There is an element of one size can't fit all for this type of product but it's very rare we have any issues so it's unfortunate you seem to be a size this particular product doesn't cater for, The dimensions of this item are also listed within the product page. Please may i recommenced our new product - Compatible Earbuds Apple Airpod 2 which has some amazing reviews & also this type of fit would possibly be more suitable for you, I have placed the link below. https://www.geargeek.co.uk/compatible-earbuds-apple-airpod-2 I have checked our help desk & can see that an agent has not been contacted regarding this issue, you can visit our website here: https://www.geargeek.co.uk/return-my-order/ fill in all the requested information & a member of the returns team will be more than happy to assist you. Kind Regards, Rachael Customer Service Manager Delete

Posted 6 years ago

“inks ordered and arrived the next day, which was earlier than expected.”

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Posted 6 years ago

“Did not stick - terrible tempered glass cover”

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Posted 6 years ago

Good Evening Charlotte, Thank you for your review. I am very sorry you are not happy with your item. I have searched through our helpdesk & i can see there has been no correspondence regarding this issue. Please follow the below link, fill in all the information & a member of our returns team will be more than happy to assist you. https://www.geargeek.co.uk/return-my-order/ Kind Regards Rachael Customer Service Manager

Posted 6 years ago

Gear Geek is rated 4.8 based on 14,988 reviews