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Gear Geek Reviews

4.8 Rating 14,988 Reviews
95 %
of reviewers recommend Gear Geek
4.8
Based on 14,988 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read Gear Geek Reviews
Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

Write Your review

I'm afraid the earphones didn't last a week :-(
Helpful Report
Posted 6 years ago
Good Afternoon Jo, Thank you for your review. I am very sorry to hear you are not happy with your item. I have checked our help desk & can see there is no correspondence regarding your item. Please contact us at info@inksdirect.org.uk, Alternatively you can visit our website, click 'return my order' section follow all the instructions & a member of our returns team will be more than happy to assist you. Kind Regards Rachael Customer Service Manager
Posted 6 years ago
Quick dispatch
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Posted 6 years ago
Great communication, fast delivery
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Posted 6 years ago
Order despatched quickly and received in good order.
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Posted 6 years ago
Nothinb to write
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Posted 6 years ago
Has not turned up
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Posted 6 years ago
Good Evening Rosalind, I am very sorry to hear you have not received your item. I have checked your account with the order number you have provided & there seems to be an issue with your address which you manually entered at the check out. Please could you contact us at info@inksdirect.org.uk & we can resolve this right away & have your item re sent on a free next day delivery once we have all the correct delivery details. Kind Regards, Rachael Customer service Manager
Posted 6 years ago
My order has not arrived. The shipping number has not been found. Where is my order?
Helpful Report
Posted 6 years ago
Good Evening Rosalind, I am very sorry to hear you have not received your item. I have checked your account with the order number you have provided & there seems to be an issue with your address which you manually entered at the check out. Please could you contact us at info@inksdirect.org.uk & we can resolve this right away & have your item re sent on a free next day delivery once we have all the correct delivery details. Kind Regards, Rachael Customer service Manager
Posted 6 years ago
Quick to order and excellent delivery date and speed
Helpful Report
Posted 6 years ago
The product didn’t work
Helpful Report
Posted 6 years ago
Good Evening Maira, Thank you for your review. I am very sorry to hear your item is not working as you have stated above. I have searched our helpdesk & can not find any correspondence regarding your order. Please email us at info@inksdirect.org.uk & a member of our team will be more than happy to assist you. Alternatively you can visit our website click 'return my order' section, follow the instructions & a member of our returns team will help resolve this for you. Kind Regards, Rachael Customer Service Manager
Posted 6 years ago
Great price SUPERFAST delivery
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Posted 6 years ago
Not very happy with them as the keep slipping out of my ears. Hardy used them because of this. So I wouldn't recommend them to my friends.
Helpful Report
Posted 6 years ago
Good Afternoon Teresa, Thank you for your review. I am very sorry to hear you are not happy with your Item. There is an element of one size can't fit all for this type of product but it's very rare we have any issues so it's unfortunate you seem to be a size this particular product doesn't cater for, The dimensions of this item are also listed within the product page. Please may i recommenced our new product - Compatible Earbuds Apple Airpod 2 which has some amazing reviews & also this type of fit would possibly be more suitable for you, I have placed the link below. https://www.inksdirect.org.uk/compatible-earbuds-apple-airpod-2 I have checked our help desk & can see that an agent has not been contacted regarding this issue, Please contact us at info@inksdirect.org.uk for further assistance, Alternatively you can visit our website & click the 'return my order' section & a member of the returns team will be more than happy to assist you. Kind Regards, Rachael Customer Service Manager
Posted 6 years ago
Bought a copy toner for my Brother home printer, arrived when they said it would. Prints as good as the original, only time will tell how many pages we get out of it.
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Posted 6 years ago
Very good price and quick delivery
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Posted 6 years ago
The service was great and delivered on time
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Posted 6 years ago
Quality service and great prices, I will be purchasing from them again. I have recommended them to my friends and family that have printers.
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Posted 6 years ago
The battery literally lasts 45 minutes. No more than that. When I am at the gym I never finish my entire routine with the earphones because the battery dies and then it takes me more than 1 hour to recharge them. However, when they have battery it works good.
Helpful Report
Posted 6 years ago
Good Afternoon Dalva, Thank you for your review, I am very sorry you are not 100% happy with your item. Please be advised any excessive charging either via the mains or the USB can severely damage the battery life. I have checked our help desk & can see there has been no correspondence regarding this matter, If you feel you need further assistance please contact us at info@inksdirect.org.uk & a member of our team would be more than happy to help. Alternatively, you can visit our website Click the 'return my order' section & a member of our returns team will assist you further. Kind Regards Rachael Customer Service Manager
Posted 6 years ago
V good service and product exactly as described
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Posted 6 years ago
very good service and comms
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Posted 6 years ago
Speedy delivery, toner good for price will defo use again.
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Posted 6 years ago
Second order of ink. Absolutely no problems. Quick, free delivery. Ink works perfectly.
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Posted 6 years ago
Gear Geek is rated 4.8 based on 14,988 reviews