Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service posted Tuesday money in the bank Thursday. Great stuff thanks”

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(Recycling) - Posted 6 years ago

“Of all the companies I researched to sell my iPhone with Gecko was clearly the winner. The whole process was so easy to manage and the speed with which everything was processed was just amazing. I will certainly use them again when I do my next upgrade!”

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(Recycling) - Posted 6 years ago

“Shortly after ordering the phone my partner changed her mind. Contacted Gecko- no issues with return and refund.”

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Posted 6 years ago

“Was sent two different phones that both had faults. Ended up with no phone for 2 weeks and in the end sending them back for a refund and purchasing from GiffGaff. Will not use the service again.”

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Posted 6 years ago

We are so sorry to hear of your negative experience. While a small proportion of phones from any seller may have faults, it is incredibly rare to have 2 in a row. We can only apologise, and hope you give us another chance to put this right.

Posted 6 years ago

“Excellent service, fast, efficient and great communication throughout.”

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(Recycling) - Posted 6 years ago

“Brilliant all round service definitely recommend”

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(Recycling) - Posted 6 years ago

“fantastic kept in contact with me from start to finish money in my account the next day definetely recommended”

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(Recycling) - Posted 6 years ago

“Great service from start to finish. Valuation given was price paid. Also paid on same day phone was received. Can’t fault them.”

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(Recycling) - Posted 6 years ago

“Quick communication and payment”

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(Recycling) - Posted 6 years ago

“Excellent service”

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(Recycling) - Posted 6 years ago

“Quick process kept me updated thank you”

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(Recycling) - Posted 6 years ago

“Fantastic service. I got my price online, received free packaging label within 2 days. Once they had received my phone they kept me updated with the status and I received a bank transfer payment the same day, I will definitely use Gecko again for sure.”

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(Recycling) - Posted 6 years ago

“the service was very good”

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(Recycling) - Posted 6 years ago

“I brought a phone from gecko mobile after having an awful experience with another company where I didn’t receive my phone, so I was quite apprehensive about buying online again however my experience was such a breeze with gecko the phone I brought was ten pounds cheaper than my previous purchase and I received a fully working phone the next day the phone was in excellent condition and I’ve had no issues it was such a relief to finally have a decent working phone and not have to worry about being scammed I will purchase my daughter Xmas phone from here can’t praise gecko enough”

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Posted 6 years ago

“Very fast service very happy good price”

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(Recycling) - Posted 6 years ago

“Brilliant fast service, will definitely use again!”

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(Recycling) - Posted 6 years ago

“Excellent company , I have now sold 2 phones with gecko and they have put the money as agreed in my account. The next day , will definitely use and recommend this company”

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(Recycling) - Posted 6 years ago

“Very pleased with my phone got a second one as I had a very good experience with the first one. Really worth it.”

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(Shop) - Posted 6 years ago

“Very pleased with the phone and excellent condition even though it was graded as “Good”. Definitely recommending.”

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Posted 6 years ago

“First of all I was really worried to sell anything like this online. However the reviews initially helped massively. It’s the best company so far that is true to their promises and values. I have send my iPhone 8 and they got it with 2 days and by the end of the day that they received it, my payment just got transferred into my bank account. Their tracking system it's great and communication amazing. I didn't have any issues to report however I'm sure they would be prompted to resolve it quickly and the best way possible. Thank you!!”

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(Recycling) - Posted 6 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews