Gecko Mobile Reviews

Name: Gecko Mobile
Address: Unit 16, Michael Browning Way, Exeter, Exeter
Rating: 4.74

4.7 Rating 2,110 Reviews

94 %

of reviewers recommend Gecko Mobile

4.7

Based on 2,110 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

03333 447047

Email:

support@geckomobilerecycling.co.uk

Location:

Unit 16, Michael Browning Way, Exeter
Exeter
EX2 8DD

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Gecko Mobile 5 star review on 4th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Phone Samsung S20 - Every running well, looks like new, Recommended”

Helpful Report

Posted 1 year ago

“Purchased iPhone8 in excellent condition, arrived as described and on time so very pleased.”

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(Shop) - Posted 1 year ago

“Excellent service, updated constantly and when I accepted the offer paid almost instantly”

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(Recycling) - Posted 1 year ago

“A lovely company to deal with. Had a slight problem with the phone after eight months they were very helpful and replaced the phone for another. The new phone arrived within a week of returning faulty phone. Came back with a full guarantee. Wonderful company to deal with fully recommend this company as it does as it says on the box.”

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(Shop) - Posted 1 year ago

“Very good service thanks !”

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(Recycling) - Posted 1 year ago

“Thank you Great service”

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(Recycling) - Posted 1 year ago

“Best price and great service. Definitely use from now on , when my wife gives me her old contract phone every two years and I trade in my pay as you go ! Many thanks”

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(Recycling) - Posted 1 year ago

“Friendly and helpful customer service. Happy to answer all of my questions to get me what I need.”

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Posted 1 year ago

“Great phone, hardly a mark on it.”

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(Shop) - Posted 1 year ago

“Brilliant service”

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(Shop) - Posted 1 year ago

“Excellent, the phone came in much better quality than I was expecting, it was like new. Well recommended. Will use again.”

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Posted 1 year ago

“Great, fast, efficient service. Would definitely use again.”

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(Recycling) - Posted 1 year ago

“Quick simple service - would use again”

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(Recycling) - Posted 1 year ago

“Professional team.”

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(Shop) - Posted 2 years ago

“fast response and quick payment!”

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(Recycling) - Posted 2 years ago

“Good, swift service.”

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(Recycling) - Posted 2 years ago

“First time using Gecko Mobile and I can honestly say it was see less and hassle free. They sent me a pack to send my old mobile to them in, and posted it off. At every step of the process I was kept informed by SMS message and by emails. And finally, no quibble over the condition of the phone and price quoted was transferred to my account - this was in fact the best price I was quoted across multiple companies compared. Will definitely use again.”

Helpful Report

(Recycling) - Posted 2 years ago

“I had a very good experience with Gecko Mobile. They processed my device very quickly and paid me the exact money they quoted!”

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(Recycling) - Posted 2 years ago

“I have had 2 phones from Gecko over the last few months. Both have been excelllent, well presented and as briefed. I came back for the second one because I was so pleased with the first.”

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(Shop) - Posted 2 years ago

“Gecko ticked all the boxes when I purchased my phone from them. They had what I was looking for at a competitive price and the item was as described if not better. The delivery was prompt and secure despite my postman failing to get a signature and shoving the package through the letterbox that then dropped approximately a meter onto the tiled floor below (even though I was in to receive the delivery). I made a complaint to the Post Office - Gecko was in no way responsible for this. Fortunately, due to Gecko’s appropriate packaging, no harm was done to the phone inside. I will recommend Gecko, have suggested to my husband he buy his next phone from them and when I next need any communication devices will check out Gecko first. Great Service. Thank you.”

Helpful Report

Posted 2 years ago

Gecko Mobile is rated 4.7 based on 2,110 reviews