GEMPORIA Reviews

1.6 Rating 292 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.6

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How do I contact GEMPORIA?

Helpful Report

(1 week ago)

You can contact GEMPORIA by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

66.67%

Industry Average

“ After a pleasent phone call with customer services, within a week we had received a perfect replacement and an apology. ”

- Tony Ratcliff

“ I made a number of purchases on GEMPORIA in 2019 .I found service good, fast, - I agree that they should emphasize the return costs of goods/insurance is the purchasers responsibility : when I did return a number of items they were quick in meeting their comittment to no quibble full refund. However I had only one item so far valued, and it came in at less than a third of purchase price - Mike ”

- Michael Mulvey

“ They made me sooo happy because there prices are so great that I can just about afford to treat myself now and again with something so precious that will last a lifetime and beyond, and there customer service is second to non. Thanks GEMPORIA for helping to make my life so much more colourful. ”

- debra forrester

GEMPORIA Reviews

Customer Service - Average