GEMPORIA Reviews

1.7 Rating 279 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.7

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact GEMPORIA?

Helpful Report

(1 week ago)

You can contact GEMPORIA by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

55.56%

Industry Average

“ Customer services is norm quick but when it is a mistake on their behalf it was delayed to the point 'the items had now been dispatched there is nothing we can do'. ”

- Anonymous

“ Compared with another TV channel who also sell jewellery, who I now shop with, unlike GEMPORIA their customer service is 1st class and any returns promptly credited. ”

- Anonymous

“ Very sad their Customer Service has deteriorated so badly and they've become so unreliable and untrustworthy. ”

- Anonymous

GEMPORIA Reviews

Customer Service - Average