GEMPORIA Reviews

1.6 Rating 292 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.6

Based on 292 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Returns

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Customer Service

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How quickly does GEMPORIA resolve customer queries?

Helpful Report

(1 week ago)

Greater than 39% of reviewers feedback is GEMPORIA resolves customer queries within an hour.

Helpful Report

(1 week ago)

66.67%

Industry Average

“ Phone operators are very polite and helpful goods came on time packaging very good and after sales service is spot on would recomend this company to anyone. ”

- Barbara Smith

“ Great service and lovely people very happy with them ”

- Frank Thorniley

“ Absolutely brilliant service; flawless just like their gems ”

- Maria

GEMPORIA Reviews

Customer Service - Average