“I love Gentle fawn , been wearing it for years , they lose one star because they ship with Purolator. I prefer FedEx because it comes to my door , and the Purolator pick up is a 40 minute drive from my house.”
“I'm a big fan of Gentle Fawn, great styles, great colours!
I left off a star because I find the prices a bit steep. Sweaters are often over $100 for polyester materials that always seem to end up pilling.”
“My reason for 4 instead of 5 stars is the sizing system. I don't believe all the models are wearing a size small. Also, the sizing tool recommends that I purchase M. I am almost always a XS at other retailers, XS or more commonly a S at Gentle Fawn.
All sale items are final sale. This definitly deters me from purchasing as much as I otherwise would.”
“I ordered two sweaters from Gentle Fawn's website (at a small discount)--one was too large and one was large, but acceptable. I returned the sweater that was too large--I would have preferred to exchange it for a smaller size, but that option was not available. I would have had to order the sweater again in the correct size, and probably paid postage on the new sweater (I was also charged postage on the return). The sweaters themselves are nicely made and looked good, but reordering is too much of a hassle for me.”
Hi Brooke, thanks for sharing your feedback. We are sorry to hear you were disappointed with the Ariana Velvet Top. With our extended Holiday Return Policy in place, you can return your Ariana Velvet Top until January 2025. As a gentle reminder, items must be unworn, unwashed and have all original tags attached to meet our return criteria upon inspection.
“Cute styles, like that there is a focus on sustainability but will say sometimes it's misleading (saw several 100% polyester items in the eco-friendly category). Quality has always been high with what I've tried.”
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