“Nice pants. I did try these pants on at a local store but they only had a small or large. I searched online and ordered the medium. Fit nice and washed nicely.”
“Service was great, the only thing that I did not like were the prices. A little high for me. Not much of a big selection of clothing either. But the skirt I bought was great, I was happy with it. Just not worth $90 in my opinion simply because a week later I found one for almost half the price.”
“Loved my purchases and I already have a wishlist for my next haul! That said I would prefer if measurements were available on clothing in order to more accurately predict if an item will fit.”
We are delighted to hear you love your new pieces and appreciate your feedback regarding sizing. If you ever have any questions regarding sizing, please don't hesitate to reach out to our customer care team via email at shop@gentlefawn.com or via live chat. We are always happy to help!
“Great customer service and product. The reason I’m not giving 5 stars is that all I wanted to do was exchange the size of my item bought. However, I had to do a return and now I’m waiting for my store credit to be issued even though you already have the item back. The waiting to re -buy is probably going to make me miss wearing this item for the event I bought it for and I’ll have to purchase elsewhere in the future”
“I love Gentle fawn , been wearing it for years , they lose one star because they ship with Purolator. I prefer FedEx because it comes to my door , and the Purolator pick up is a 40 minute drive from my house.”
“I'm a big fan of Gentle Fawn, great styles, great colours!
I left off a star because I find the prices a bit steep. Sweaters are often over $100 for polyester materials that always seem to end up pilling.”
“My reason for 4 instead of 5 stars is the sizing system. I don't believe all the models are wearing a size small. Also, the sizing tool recommends that I purchase M. I am almost always a XS at other retailers, XS or more commonly a S at Gentle Fawn.
All sale items are final sale. This definitly deters me from purchasing as much as I otherwise would.”
“I ordered two sweaters from Gentle Fawn's website (at a small discount)--one was too large and one was large, but acceptable. I returned the sweater that was too large--I would have preferred to exchange it for a smaller size, but that option was not available. I would have had to order the sweater again in the correct size, and probably paid postage on the new sweater (I was also charged postage on the return). The sweaters themselves are nicely made and looked good, but reordering is too much of a hassle for me.”
