“The quality of the mats are great but it wasn't fitted and when i emailed about it i was told there is usually a 2cm gap, as you can see from the pics theres around a 7cm fap all around. Nothing was done to resolve this”
“The fit and quality of the mats I received was awful.
The fronts we're for the wrong seat configuration. The rears were cut to short and one side cut was not straight.
I contacted Get Car Mats and was told that it would be investigated with the suppliers.
After a few emails were exchanged,. I stopped getting responses.
Eventually I got my money back be opening a case with PayPal.
Don't buy from this company!”
“Very dissatisfied with this company as after giving make model and year of car I recieved mats that do not fit, after various emails they will not replace with proper mats or refund my money. I am now out of pocket and left with a set of mats that are no use to me.”
“Unfortunately I received only 3 matts one of which was the wrong size - a shame because I had a car load of people I was taking in a walking holiday and no time to return and had no option to use what I had . Am sure the company would have rectified this had I had time to query the order .”
“Absolutely terrible company - Don't use them
I ordered my car mats nearly 6 weeks ago and after being told for 4 weeks that they were on the way I finally asked for a refund. Once I had requested a refund I just got ignored and no one even responded to my emails. Conveniently they only responded to me after 6 weeks once I had put a negative review on trust pilot for them, this was the only thing that stopped them from ignoring me. Still haven't received my money back”
“Mats came wrong cost me £8 to return them a d about 4 weeks to give a refund fobbed off with emails like "we are awaiting Inspection of the return from the factory" I'm sure people have been lucky and had better experience than me however I will never use them again. Terrible.”
“ordered the mats 2to3 day delivery Hermes lost them so i got them 2to3 weeks later,when i got them i was expecting them to be a bit thicker but they look good in the car and most important they fitted the car perfecly so i am very pleased with them.”