GetGeared.co.uk Reviews

4.9 Rating 2,032 Reviews
99 %
of reviewers recommend GetGeared.co.uk
4.9
Based on 2,032 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read GetGeared.co.uk Reviews

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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Purchased a Weise Jacket arrived on time and exactly as described, fantastic customer service with respect to my specific delivery needs A+ online distributor.
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Fairly priced with great staff who helped me get exactly what I wanted & needed. After sales service was quality.
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I’ve finally received my missing item, and the team at Get Geared have worked hard to fix this for me, so here is an improved score to help balance things out. Ps, Seal Mate does seem to work. BobD
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Service was brilliant. Ordered a few times from these and every time has been great. No issues friendly customer services would highly recommend to any biker that’s needs gear. Upgraded my last delivery to next day free of charge thank you very much 💪 💯
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Ordered online no problems. Got tacking number within 5 mins of order. Order came the next day as pre-order excellent service. Plus got a little pack of love hearts Haa will be ordering again
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Absolutely brilliant service, I ordered the wrong item, it was sent back for free and the correct item that I needed after discussing with staff member was sent out asap. Great company to deal with, will certainly use them again
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Ordered my 2 piece leather from Get Geared and they upgraded me to next day delivery for free, brilliant customer service, and thank you Trish for the smiley 🙂 face drawn on my invoice,
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I have ordered from get geared 3 times now, first time they were so helpful with exchanging an item and very quick. Last 2 times they have given next day delivery even though I had only paid for standard. This company is the reason why I would keep going back to get bike gear as they are so helpful and lovely. I also love that they always give a free packet of love heart sweets!
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Great products second time I've ordered gear both times delivered on time will definitely buy again. Keep the excellent work up peeps.
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I ordered jacket helmet and gloves foe Get Geared .I can not say but positively about the start of picking what I wanted to getting it delivered. Highly recommend for your motorbike gear..👍
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8th August - web order made and confirmation email received 11th August - order delivered, but incomplete, email with photo of contents sent to Get Geared 12th August - Get Geared respond but only with apologies : “Thank you for your email. I am sorry to hear that there is an issue with this delivery. I have contacted the warehouse and will investigate what has happened here. As soon as this has been resolved I will let you know the outcome. Kind regards,Suzy” 15th August - I send a chase up emails to see if any progress has been made. No response received in 24 hours. 16th August - It’s now been 5 days since my complaint. No resolution, no further feedback, and no refund for the missing item has been offered. My packing slip states “Negative reviews can severely damage a small business & should only be left, if a company refuses to correct a problem.” Well, guess what, here is your review. I have been happy in the past with face-to-face service at their shop while I lived in Surrey. However the customer service for their web orders seems to have fallen down a deep hole.
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It was at q good time very good
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Good quality but too tight.
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great price and fast delivery
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Really quick delivery time . Impressed with standard and all fits perfect Would highly recommend GetGeared Up..
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Great service, great progress info of order, all around top company, will definitely be going back for my other stuff
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Great fun dealing with you Guys many thanks for the excellent service cheers Kev
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The best company 💪 fully recommend GetGeard 👍
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My order was received fast
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Good service helpful staff . Thanks to Trish for her help. Guy
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GetGeared.co.uk is rated 4.9 based on 2,032 reviews