GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

Keith

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the most user friendly websites… - One of the most user friendly websites and stores I have ever used. I went to the Leatherhead store to buy some gloves, and had fantastic help and advice from the sales staff. I have used getgeared several times before, and have always found them to be helpful and polite.”

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“Amazing service - Amazing service”

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“Great service and good prices - Great service and good prices. They have never let me down yet and their returns policy is fabulous”

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“Definitely recommend .saved as vip - Definitely recommend .saved as vip”

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“Ordered everything online - Ordered everything online, had to exchange one pair of trousers because of the size. redelivered shortly and the stock is pretty impressive.”

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“Great selection and helpful staff - Great selection and helpful staff. They also honour online price match, so even more of a reason to go there.”

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“Can’t complain - Trousers were way too big but return was free and simple and the refund was issued after a few days. Great service”

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“Excellent service and value - Excellent service and value”

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“My No.1 UK Motorcycle gear store - always great prices and service. - Good range and great prices, especially with the regular discounts they offer. Service is exceptional too, giving realistic ETAs for out of stock items and gettting orders mailed fast when I've needed them in a hurry. It's no surprise then that they've been my main Motorcycle Gear supplier since I started riding and that looks very likely to continue.”

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“Checkout was easy and delivery was… - Checkout was easy and delivery was prompt. I had a problem with the delivery address (royal mail being awkward) but an email to GetGeared and they sorted it without any problems.”

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“Very happy - Very happy with the easy to use website, quickly delivery and quality product”

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“trustworthy and communicative company - trustworthy and communicative company - no issues”

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“Item never recieved - Great customer service”

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“I’ve used get geared several times and… - I’ve used get geared several times and each time ive had a brilliant service quick delivery and really helpful after sales team would definitely recommend”

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“I purchased a pair of boots and they… - I purchased a pair of boots and they arrived within 48 hours, unfortunately I'd ordered the wrong size. Not an issue, I got all the documentation onine and returned at the post office. Within 48 hours again the right size boots arrived and the only other problem now is my wife also wants a pair...”

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“Great trousers delivered on time at a… - Great trousers delivered on time at a reasonable price”

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“I've had great value from GetGeared… - I've had great value from GetGeared over the years, especially when they have a spot sale. The advice lines are also great for checking for fit etc.”