GetGeared.co.uk Reviews

Name: GetGeared.co.uk
Address: 290, Kingston Road, Leatherhead, 290, Kingston Road, Leatherhead, United Kingdom
Rating: 4.87

4.9 Rating 2,051 Reviews

98 %

of reviewers recommend GetGeared.co.uk

Company Reviews

Metrics

Info

4.9

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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GetGeared.co.uk 5 star review on 15th June 2022

Paul

GetGeared.co.uk 5 star review on 2nd April 2021

Ian

Jodie

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service I received from get geared has been second to none. Couldn't recommend them enough. They truly went above and beyond to get me the best gear at the best prices and even upgraded my shipping to next day to ensure I had it in time for the weekend!”

Helpful Report

Hi Tobi, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time. Kind regards, Krissy

“Really good”

Helpful Report

Hi Gary, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“Ordered an item that had been out of stock everywhere for a while. Website clear that item was ready for dispatch, fast delivery and a nice touch to add a treat inside.”

Helpful Report

Hi Danielle, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“I found Get Geared through Google when looking for heated gloves. They had the item in stock at a good price. Even more impressed that they were working over the weekend and it was dispatched super fast. Highly recommended”

Helpful Report

Hi Andrew, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time. Kind regards, Krissy

“quick service and great product at the right price”

Helpful Report

Hi Mike, Thank you for taking the time to provide us with feedback - it really means a lot to us! Kind regards, Krissy

“Pleasant to deal with and reliable.”

Helpful Report

Hi Peter, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“Fantastic delivery time”

Helpful Report

Hi David, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“Great service and price - Great service and price. Split order, delivered the in stocks lid immediately. Will get the pads when they get them in stock.”

Helpful Report

“Amazing customer service. Due to the pandemic restrictions I was unable to visit the store. Made multiple orders online and had to exchange for different sizes. The team were very patient and understanding. I would highly recommend and will return for future purchases. Suzy and Martin were amazing regarding the product knowledge and communication throughout. The love heart sweets were also a very kind gesture.”

Helpful Report

Hello Warren, We really value your custom. It means a lot to me and the team when we are told that we have got it right! Thank you for taking the time. Kind regards, Krissy

“Great service. Great product knowledge Great family run business and competitive prices. I would recommend them to all my biker friends.”

Helpful Report

Hi, Thank you for your positive review, feedback to retailers like us is so important! Kind regards, Krissy

“Good quality items. Easy pay and affordable options. Great Customer Service.”

Helpful Report

“The item I ordered was competitively priced with free delivery and it arrived the following day. Now, that's what I call great service.”

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“Fantastic service, next day shipping even though order was placed around cut off time. Cannot fault get geared at all. Thank you so much!”

Helpful Report

“Great website I ordered some waterproof winter gloves and the arrived pretty much the next day even though I was only expecting them two days later they are so warm and comfortable best purchase I've made and will definitely buy from here again.”

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“Quick delivery, great contact will the seller. Well done!!”

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“Around very quick my son loves all of it thanks x”

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“Always competitively priced. Always answer emails and phone calls. Happy to support a British company! Go above and beyond, plus you get sweets within your delivered parcel 😎”

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“Needed a visor get geared supplied it will definitely get whatever biking gear i need from them in the future Customer care was very helpful”

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“Excellent company, I couldn't be happier and Excellent product”

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“I went to 3! Bike shops today. GetGeard was by far the best. Not just with the gear but the customer service was outstanding. Gave me advice on anything I asked about gave me suggestions. Was all round great!”

Helpful Report

GetGeared.co.uk is rated 4.9 based on 2,051 reviews