Get The Label Reviews

Name: Get The Label
Rating: 2.03

2.0 Rating 137 Reviews

23 %

of reviewers recommend Get The Label

2.0

Based on 137 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Get The Label:

Getthelabel.com is a new online fashion store offers clothing, footwear and accessories direct to the public from leading high street fashion and sport brands. We sell discount designer clothing, deals on all your favourite brands. Up to 75% off mens, womens and teens clothing. We sell top brands such as Henleys, Lacoste, Voi, Adidas and many more.

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Phone:

0844 880 6201

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Get The Label 1 star review on 14th April 2025

Lidia

Get The Label 1 star review on 3rd August 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returned my item 8th sep , really expensive to return, I'd already paid delivery too. My issue is it's now the 21st and no contact from them regarding a refund, not even a generic email, 25.00 is a lot of money to be waiting for”

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Posted 1 year ago

“Awful customer services. No way of knowing the cost to return an item before you order. I had to pay 5.25 to return a pay if sandals. Will not be ordering again”

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Posted 2 years ago

“I had to pay postage for delivery and when I was returning the item ( as it didn’t fit I took it to a UPS collection point ( which should be free) I was told I would have to pay £6.50 !,Totally ridiculous! Postage mad”

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Posted 3 years ago

“I found an item on Get The Label’s website that seemed good value. I’d never heard of them but saw that they were part of JD Sports Group, so I ordered. The item arrived (took a long time but ok). It was too big so I looked into returning it. It seems so be a really painful and confusing experience trying to return something to Get The Label. There appears to be a few different companies involved in returns and different return addresses as well which doesn’t fill you with confidence. Nothing is that clear and it also costs quite a lot to return items. Also, after reading other people’s experiences, I think I will just put the item on eBay rather than run the risk of it getting lost in the shambolic system they seem to have. I won’t be ordering from them again and I’m surprised JD Sports put up with this amateurish shambles within their usually well run business.”

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Posted 4 years ago

“Ordered trainers and delivery driver forged my signature to say I accepted trainers but posted card through my door saying no one home left parcel on landing in my block of flats. Trainers were stolen by time I got home. Not impressed by delivery service. Can't fault get the label as they were very apologetic and issued full refund within 5days”

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Posted 8 years ago

Get The Label is rated 2.0 based on 137 reviews