“I ordered hair extensions early June. I have not recieved my order nor has anyone returned my 3 phone calls made to your company. I want a complete refund or I'm reporting to my credit card company that this transaction is fraudulent.
Please advise, Mel Russell”
Dear Mel,
Thank you for reaching out.
Mel, we're sorry to hear that you have not received your order as of yet. We've touched base with you via email and hope to resolve this shortly. Thank you for your continued patience and understanding.
Warmly,
The Glam Team
Hi Cindy,
We completely understand your frustration about your order not arriving in time for your trip. We're here to help, and we recommend reaching out to our support team directly so they can look into this for you and provide a solution. Support@glamseamless.com
Thank you for your understanding, and we hope to resolve this quickly for you.
Warm regards,
The Glam Team
“I was not able to submit my order. Last time I submitted it, it got cancelled from your end. I have also sent an email to the support team. I would still like to place my order and go ahead with the purchase, plesase help out!”
Hi Jaskirat,
We’re really sorry to hear about the trouble you’re having with your order. We appreciate your patience and encourage you to keep reaching out to our support team. They’ll be happy to assist you in placing your order. Support@glamseamless.com
Thank you for your understanding.
Warm regards,
The Glam Team
Hi Christina,
Thank you for sharing your concerns. We're continually working to enhance our offerings, and your feedback is valuable to us as we navigate changes.
Warm regards,
The Glam Team
“I have purchased four sets of Glan Seamless over the years. I loved this brand because it’s hard to find a natural shade of red and your auburn is really dimensional and beautiful. However, my most recent set purchased in November has been a nightmare. It mattes around my neck in a huge, obvious rats nest within minutes of putting them on. In 15 years of wearing extensions from a variety of different brands, I have NEVER had that happen! It doesn’t matter what product I use, how much I cleanse or condition, it’s the same thing. This set is obviously a low quality or flawed set and is terrible to wear. They are NOT cheap and I’m horrified by such a blatant waste of a lot of money. If someone could rectify this and provide an explanation I would be grateful. Otherwise, this is the last set of Glam Seamless I will ever order.”
Hi there!
Thank you for letting us know and we're sorry to hear this.
We're reaching out to you so that we may help you further with this. Thank you for your patience.
Best,
The Glam Team
“The lady who spoke with me on the phone from customer service was incredibly rude and degrading. Ive been a client for 5 years and purchased so many sets of hair. The lady I spoke with on the phone was horrific to work with, I would suggest finding people who are good with clients. Based on my experince I will be switching my business elsewhere.”
“Color way off. Rooted 2A - should be dark and ashy and it’s more of a level 7/6 and super gold / brassy.
Disappointing , I think it’s false advertisement.”
“Very Disappointed of quality of hair, they seemed just really nice at first but after a couple weeks of installation of extensions, client came back to me complaining how hair started to came apart when washing and brushing extensions , I thought client was exaggerating but I’ve notice even when passing fingers thru extensions hair falls off . Is very embarrassing as a business to deal with this poor quality!”
“Compré clips ins y son espectaculares, la calidad, el color y la textura del cabello
lCompré cinta en y HORRIBLES se ven bonitas pero a la primera lavada se empiezan a romper, pésimo pegamento y cálidas. JAMAS volveria a comprar de esta marca extensiones de tape”
Hola,
¡Muchas gracias por tu increíble reseña! Nos alegra muchísimo que estés satisfecha con la calidad del pelo y que el color te haya parecido precioso. Tu opinión es muy importante para nosotros y nos motiva a seguir ofreciendo lo mejor. Esperamos verte de nuevo pronto para más estilos fabulosos.
Un saludo,
El equipo de Glam
“extremely diappointed. The hair quality is great but the amount is absolutely ridiculous for over $200.00
There was no explanation regarding how much we would need. I ordered a pack of 10 assuming 10 pieces would be sufficent for a full head of extensions. There was no explanation on how much that would cover and how much someone would need to order. I ordered this for my daughter for xmas and I would need probably 10 packs which would cost over $2000. I already made an appt with a salon to install and I have to cancel and Im out $200.00 for this tiny pack of extesions. I cannot afford $2000. I am so disappointed and dissatisfied and my daughter is so upset.”
