“I reported the crack in my windscreen on the 24th of November. The closest appointment to fit was the 10th of December ! I think that is an unreasonable amount of time to wait . Luckily I have another car to use because I didn’t want to risk the screen shattering completely. Whenever I have had a broken screen previously with other insurance companies, they managed to book a replacement much quicker . The fitter rang me 20 minutes before turning up and completed the job quickly. So no complaints about the fitter or the quality of his work but I am dissatisfied with the amount of time I had to wait to get the work completed.”
“Really impressed with the customer service. Stuart was amazing - checking both the venue for fitting, realisiing it woild be closed and suggesting alternatives to ensure we didn't have to wait - super impressed . Thank you - fitting was also done efficiently and tidy”
“A very lovely gentleman phoned me to let me know he was one hour away he arrived and told me how long it would take and he got on with his job he was very well mannered and Im a extremely happy customer.”
“One call fitter contacted me the day before to confirm appointment. Matt arrived on time, declined a cup of tea and got on with the job. The weather was against him with intermittent showers but this didn’t deter him. Clean, tidy, efficient and friendly. 10/10. Would recommend”
“Arrived on time with a call an hour ahead. Polite and courteous and completed the job in less than hour. Left everything neat and tidy and clear instructions about after care.”
