“Ryan RA4 was super helpful. He explained the whole process about repairing my windscreen. RA4 answered all my questions and reassured me that One Call Glass is there to help me.”
“RYAN RA4 Was fantastic help. He was very informative, professional and reassuring.
He explained the process so clearly and answered all my questions. Thanks RA4.”
“The one call assistant was excellent. Patient with an old fool like me who missed his booking a week early. You have to laugh.
Anyway. All sorted so thank you”
“Joshua the technician messaged to confirm time and date. He arrived promptly and explained how he was going to complete the job. He took great care of the vehicle and tidied up after the repair. Would highly recommend him.”
“The automated process couldn’t be completed as the cost of the chip repair kept showing zero and this wasn’t accepted by the payment page. Had to contact customer services who took payment over the phone and arranged for an afternoon slot. Got text on the day by the tech who turned up at 9:30 AM! Luckily I could accommodate . No issues with the technician or repair but knocked a star off for the payment faff and the wrong arrival time.”
“Having to wait two weeks for a windscreen is unacceptable . The operative who carried out the replacement was efficient and pleasant.
I won’t be insuring with Admiral again or any other insurer who uses One Call.”
“Excellent service from operator CM4. I has having trouble finding my way around the portal and it was so nice to speak to a person who was helpful and courteous.”
“Had a call asking if my appointment could be moved to pm, but had mot booked already, managed to keep to the same schedule which I was extremely grateful for, thank you R4F”
