“I will never, EVER use Global Airport Parking again!!! Used them once & I’m back to The Parking Spot. The Parking Spot NEVER let me down. But I wanted to save around $10 & heard of Global Airport Parking & was mistakenly told a shuttle to the airport, too. Their website showed Holiday Inn Express-Grapevine as a "Favorite" & Holiday Inn states the shuttles ARE available. So, I booked their "Favorite" that stated their shuttles were available. BUT NO SHUTTLE SERVICE AVAILABLE IN THE MORINGS!!! The receptionist said they haven’t had a morning shuttle for OVER a month! So, at 5:30am I had to find my own way to the airport! I am 68 years old & have never used Lyft or Uber. Conveniently the receptionist had a card for a service to call for a ride (who is probably making a mint with them not providing a shuttle). I had to call & use them if I wanted to get to the airport for my flight! Cost was $40 + tip. In the end, it cost me over $32 more by going with Global Airport Parking vs The Parking Spot. Along with the ANXIETY of getting a ride at 5:30am to the airport!! Both Holiday Inn & Global Parking stated the service is for “parking only”, not to get me to the airport. That is just complimentary when available. I thought I was paying for parking & a ride to the airport. NOT SO WITH GLOBAL!! They provide PARKING only!”
“I would give Global 0 stars if possible. Thru Global, I paid to park at Holiday Inn Portland Airport. I have done this previously with success. This time, on arrival the lot was totally full. Cars were parked along the red curbs. I talked to hotel staff who said Global oversells their lot and they were sorry but could not help me. I found a great security officer who saved the day. I won't say how so they will not get in trouble but I got a place to leave my car. This saved the day and I made my flight. I will never use Global again.”
“If I could give this company 0 stars I would! I was flying out of a local airport and they offered parking in a hotel that was near the airport so I paid them upfront for a week's parking. On my way out, the hotel parking lot attendants charged me full price because the hotel had no parking arrangement with Global parking! So essentially I was sold a product that did not exist. Global refunded me the money I had paid them upfront, but that was half of what parking at the hotel cost me! Parking at the airport would have been cheaper than the cost of uber+full hotel parking. Please avoid them , they are frauds!”
“I drove 2 hours to Orlando Airport on December 28th and when arrived to global parking facility(around 3am) it was full and they sent me to a nearby lot that was also full and very disorganized. Just one person running the parking and there were dozens of families locking for a parking spot and a huge line of families waiting for a shuttle by the road under the rain. I decided to go and park in the airport so I wouldn't lose my flight and when call for a refund they said no. The stuff was rude and it was a very bad experience. I will not recommend this parking to anyone.”
