gls Reviews

"Do not use GLS. I have contacted them more than once. I spoke to Jean through chat on 4\/10\/24 and they took 7 min to respond and gave me no new information. My parcel has been rescheduled over and over again. And it is now 7 days late. Jean claims that all resources have been exhausted and closed the chat. I have never heard of DLS. But I will never use them again."

"Do not use GLS. I have contacted them more than once. I spoke to Jean through chat on 4\/10\/24 and they took 7 min to respond and gave me no new information. My parcel has been rescheduled over and over again. And it is now 7 days late. Jean claims that all resources have been exhausted and closed the chat. I have never heard of DLS. But I will never use them again."

"It\u2019s the third time that it happened. This time I took a screenshot to each step of the supposed \u201cfail delivery\u201d. \r\nAt 13:20 the driver was 10 stops away. From 13:47 to 14:01 two stops. Just to mark me as absent from home at 14:02. I was sitting close to the bell to be sure not to miss it. But no delivery was attempted. \r\nI live after the shop where they drop their packages for pickup so I assume that\u2019s why it never arrives here since the driver stops there drop the packages and ignores completely what comes after. \r\nThey are the worst delivery company I ever had to work with. And trust me when I say it because been to Brazil and USA but gls is by far the company with the least honest employees"

"It\u2019s the third time that it happened. This time I took a screenshot to each step of the supposed \u201cfail delivery\u201d. \r\nAt 13:20 the driver was 10 stops away. From 13:47 to 14:01 two stops. Just to mark me as absent from home at 14:02. I was sitting close to the bell to be sure not to miss it. But no delivery was attempted. \r\nI live after the shop where they drop their packages for pickup so I assume that\u2019s why it never arrives here since the driver stops there drop the packages and ignores completely what comes after. \r\nThey are the worst delivery company I ever had to work with. And trust me when I say it because been to Brazil and USA but gls is by far the company with the least honest employees"

"It\u2019s the third time that it happened. This time I took a screenshot to each step of the supposed \u201cfail delivery\u201d. \r\nAt 13:20 the driver was 10 stops away. From 13:47 to 14:01 two stops. Just to mark me as absent from home at 14:02. I was sitting close to the bell to be sure not to miss it. But no delivery was attempted. \r\nI live after the shop where they drop their packages for pickup so I assume that\u2019s why it never arrives here since the driver stops there drop the packages and ignores completely what comes after. \r\nThey are the worst delivery company I ever had to work with. And trust me when I say it because been to Brazil and USA but gls is by far the company with the least honest employees"

"It\u2019s the third time that it happened. This time I took a screenshot to each step of the supposed \u201cfail delivery\u201d. \r\nAt 13:20 the driver was 10 stops away. From 13:47 to 14:01 two stops. Just to mark me as absent from home at 14:02. I was sitting close to the bell to be sure not to miss it. But no delivery was attempted. \r\nI live after the shop where they drop their packages for pickup so I assume that\u2019s why it never arrives here since the driver stops there drop the packages and ignores completely what comes after. \r\nThey are the worst delivery company I ever had to work with. And trust me when I say it because been to Brazil and USA but gls is by far the company with the least honest employees"

"GLS damaged the parcel\r\nGLS didn\u2019t deliver the parcel, but returned it back to sender, damaged repacked in different box, with missing items and damaged items. I contacted gls slovakia customer service, who were Really rude and unprofessional and they asked for the claim form to be filled in online. They wouldn\u2019t provide any info how did the damage the parcel, why it looked like the trash bin and why was parcel sent between Hungary and Germany 3 times forth and back. They simply declined the claim blamed me that parcel was incorrectly wrapped. My question is why was parcel collect by gls driver and why he didn\u2019t refuse it ad it states on their collection slip, that driver is only allowed to collect correctly wrapped parcels. GLS don\u2019t value the customers, all they are interested in is your money, customer service employees are very unprofessional and try to get yo off the phone as soon as possible."