Go Outdoors Reviews

2.0 Rating 651 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

08450 020888

How do I contact Go Outdoors?

Helpful Report

(2 weeks ago)

You can contact Go Outdoors by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

58.33%

Industry Average

“ My question was how have you credited me when I paid in cash, the response was for me to phone "Customer Service" and they didn't have a number, I should go online to find it. ”

- Anonymous

“ Very bad customer service. Purchased a Portable Power Washer 8 Litre online, Arrived and the spray part of the lance was missing out the box... Phoned Customer services was on the phone 30 minuets and the lady still unable to help or understand what the problem was then put the phone down on me. Note to management listen to the recorded telephone conversation in full and re train ”

- Jock Mckerracher

“ The advise to contact customer service was useless as the phone number has been disconnected. ”

- Doe parent

Go Outdoors Reviews

Customer Service - Average