Go Outdoors Reviews

2.0 Rating 655 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

08450 020888

How do I contact Go Outdoors?

Helpful Report

(2 weeks ago)

You can contact Go Outdoors by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

56.52%

Industry Average

“ My bike had a minor problem with 1 of the cogs on the 9 speed rear cassette but by the time Go Outdoors had finished with it my bike was virtually un-rideable & all at the cost of £75, also their online customer service was a waste of time. ”

- Jon Search

“ I contacted head office / customer service,,,,a few times. ”

- Ken Godwin

“ on hold for half an hour then gave up. have also been fed incorrect information by customer service that led me to make a pointless 2 hour round trip to an in person store. ”

- Anonymous

Go Outdoors Reviews

Customer Service - Average