Go Outdoors Reviews

2.0 Rating 632 Reviews

24 %

of reviewers recommend Go Outdoors

Company Reviews

Questions

Metrics

2.0

Based on 632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

08450 020888

How do I contact Go Outdoors?

Helpful Report

(1 week ago)

You can contact Go Outdoors by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

50.79%

Industry Average

“ Their online customer service is absolutely abysmal. ”

- Alan Maidment

“ Terrible communication. Been trying to return an expensive faulty item for weeks and still no luck. Out of pocket, have a useless item, their customer service reps clearly don't read the full notes every time we deal with them , so nothing happens. Very cross now and in the process of taking further. ”

- Anonymous

“ I was asked to renew my discount card a week after having done so.I was told that " it did not register on the system". I asked for proof that this has not happened before. I am still waiting after over 2 months. This is awful service. ”

- Nick Pocock

Go Outdoors Reviews

Customer Service - Average