Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,069 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 29th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 28th June 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Go.compare.com 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 14th June 2025

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Dalalnishad

Go.compare.com 1 star review on 13th June 2025

Caspar Davenport

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What is the point of making a password when the first time you use it your told it is wrong,I am trying to log in and this is all it keeps telling me.Useless”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving a review, we are sorry to hear that your having this difficulty. The password is case sensitive, so if you have used a capital letter anywhere in your password you would need to replicate that alternatively, there is a 'forgotten my password' option where you can reset this. If you are still having difficulty with it you can email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm and we will assist you further. Many Thanks, Samantha.

Posted 5 years ago

“Hi guys, i'm sorry to say you are just like the rest. No ins Co ask's for a driver's background, ins is quote's are calculated on age, and post code, which is totally unfair, ill tell you why. Yes, i'm 77 years old, but, i'm a retired long distance lorry driver, i passed my HGV test in 1062, 6 years in the Army, and on leaving the army in 1967, i went on the road. I have a clean driving, proof of my 10 years NCB, i also passed a defensive driving with the Police, not in a car, defensive driving with a HGV. But the certificate was lost through moving house, But, as i have said, no ins Co ask's these questions, so that is why you give you a score of 1, if there was a O box, i would click it. Regards,,,Peter cafferty”

Helpful Report

Posted 5 years ago

Hi Peter, Thanks for leaving a review, we're sorry that you feel this way. Rating factors can include age and location however, driving experience is also taken into consideration in the form of how long you have held your licence, if you have made any claims and the type of vehicle you are driving. There are many other factors which may be considered too. Please note Peter, that as a comparison service these prices are not determined by us and we have no bearing on them. They are from each insurance provider based on the information presented to them. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“I find the add to be very annoying and turn it off the moment It is shown!”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving a review. We're sorry you don't like our ad's, and feel the need to turn the television over. We appritiate your feedback on this and will be sure to send this over to the relevant team. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Terrible experience when taking out a new policy wrong policy start date entered online cut of twice when on phone”

Helpful Report

Posted 5 years ago

Hi Kirk, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you and investigate what happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“I was offered free excess cover but am unable to activate it online.”

Helpful Report

Posted 5 years ago

Hi Marianne, Thanks for leaving a review. To activate your free excess cover, simply follow the below steps: Go to www.GoCompare.com. Log in to the correct account. Select the 'Free excess protection cover' tab at the top of the screen or after pressing the silhouette of the head and shoulders in the top right. Select the policy you have purchased or the 'Complete the form manually' link. Check that the redemption form is completed accurately. Choose how you would like the documents to be sent (Email/Post). Receive your documents via email in 48 hours or post in 5 - 10 days. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“I have paid for an insurance from this website now I’m calling I get no response at all.”

Helpful Report

Posted 5 years ago

Hello Amir, Thanks for leaving a review, we are sorry to hear this. We would love to discuss this with you If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“I have paid for an insurance from this website now I’m calling I get no response at all.”

Helpful Report

Posted 5 years ago

“I have paid for an insurance from this website now I’m calling I get no response at all.”

Helpful Report

Posted 5 years ago

“I have paid for an insurance from this website now I’m calling I get no response at all.”

Helpful Report

Posted 5 years ago

“I received an email on 27 June advising my car insurance was due for renewal that day - it wasn’t it was due 23 July. Wrong date and information given which nearly cost me cancellation fees on my old policy. Very dissatisfied”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. The email you have received has been pre generated from the system based on details you have previously entered for a quote. If you return to your GoCompare account and delete the quotations for the vehicles, this will prevent any further emails for those vehicle being issued to you. Alternatively we can unsubscribe your account from our marketing distribution list, please let us know and we will be more than happy to. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I dont want money takin out my bank until July 7 the day my insurance expires so i'm not going to press Agree and pay so i wont take cover with you. Ken.”

Helpful Report

Posted 5 years ago

Hi Ken, As a comparison service and not an insurer we don't have any dealings with the payment side of insurance. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm so we can discuss this further with you that would be great. Many Thanks, Samantha.

Posted 5 years ago

“Not really compare sight 1 company give quotr only”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. As a comparison service we have no bearing on the amount of quotations returned to you. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, and if they are willing to cover you. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“I have paid for insurance and I haven't received it, I couldn't pick up the car because the vehicle nsurabce wasn't on the motor insurance database. I want to cancel now!”

Helpful Report

Posted 5 years ago

Hello Susan, Thanks for leaving a review, we are sorry to hear that you did not receive your documentation from the insurer following your purchase. Have you tried contacting the insurer directly to request this? We would love to discuss this with you. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“I think it’s disgusting when you are looking it clearly says eg pink motor policy and you click on and four out of five are all Hastings and personally I think there service is rubbish”

Helpful Report

Posted 5 years ago

Hi Karen, Thanks for leaving a review. Companies can have may branches of insurance linked to them like this we're afraid and we don't currently have a filter which would remove one brand of provider from your options but we apologise for any inconvenience caused. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“i got a quote at 9-30 pm on the 23/6/20. when i logged on again at 9-00 am on the 24/6/20 the quote had increased by £50-00 talk about diabolical!”

Helpful Report

Posted 5 years ago

Hi Lee, Thanks for leaving a review. As a comparison service we have no bearing on the price of your policy. This is determined by the insurer based on the risk presented to them such as your driving experience, vehicle details, age etc. However, prices are based on real time pricing and subject to change, which means if you return at a later time to purchase the policy, the previous price is not held for you and an updated quotation will be provided. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Went to insure with Onecall, couldn't get hold of them on the phone, chat wouldn't work either, numbers wouldn't enter in the driver's licence box, all in all, a waste of time.”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us. We would love to discuss this with you and investigate what happened whilst you were making your purchase. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“Apalling , icould not access details to make sure they were correct , when i spoke to someone they could not forward details of the quote,which i believe were based on information given last year. Very unhelpful , said it would take 3 weeks to email !!!! How do you expect a client to make a decision if you will not give them the facts .”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review, we are sorry to hear this. We would love to discuss this further with you and investigate what has happened. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“Horrible and stressful experience . When i put all my details to purchase my insurance and about to make payment they refuse the quote . And since more search effects credit records i was in middle of no where . Specially Admiral , Diamond and sister companies . Be careful as it will ruined your best and cheap deal options .”

Helpful Report

Posted 5 years ago

Hi Abi, Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience. We would love to discuss this with you and investigate what happened whilst you were making your purchase. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Samantha.

Posted 5 years ago

“I have tried to get ins with Hastings , but they are £60 more than your site quoted , if that is the case I may as well stay with my current ins provider .”

Helpful Report

Posted 5 years ago

Hi Len, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“£200 pounds higher that my renewal way over the top by looking elsewhere I saved £200 go compare was way off the mark”

Helpful Report

Posted 5 years ago

Hi Dennis, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com or by phone at 01633 654 019. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

Go.compare.com is rated 4.6 based on 39,069 reviews