Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,070 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

Write Your review

Tell us how Go.compare.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Go.compare.com 1 star review on 22nd July 2025

This WhatsApp(+4 4 73 88 6 97 9 58.)Email Harrylucy977(at)Gmai.Com Refund My Money

Go.compare.com 1 star review on 29th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 28th June 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Go.compare.com 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 14th June 2025

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Dalalnishad

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad prices I got a much better deal at another web site”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. We're sorry that we could not offer you the most competitive quote on this occasion, please note that the quotations are provided from the insurers based on the risk presented to them from the details entered and we have no bearing on this. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Too expensive, every time I checked your price, price rocketed up.”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. Please note that as a comparison service we obtain the premiums from the insurers directly. Insurance is a live market which means that prices are subject to change if you return at a later time. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Advertising with that idiot doesn’t do you any favours”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. We're sorry that you feel this way about Gio! We don't mean to cause any inconvenience or upset, if you would like to discuss this further please feel free to reply to this email or call us on 01633 654 019, we're open Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Expensive. Feel let down”

Helpful Report

Posted 5 years ago

Hello Kieron, Thanks for leaving a review. We're sorry that we're not the most competitive insurer for you this time around, we are the comparison service and not the insurer therefore, we have no bearing on the prices returned to you. These are returned to you from the insurer based on the details you have entered on our site. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“https://www.postonline.co.uk/broker/3437251/analysis-does-the-one-call-fine-signal-wider-issues-with-client-money-and-cass-5”

Helpful Report

Posted 5 years ago

“Every cheap quote turned out to be through brokers anyway, and most were with an insurance outfit who disguised the fact that the excess for escape of water was a whopping £500!!!! What a waste of my precious time - forget it!”

Helpful Report

Posted 5 years ago

Hello Rebecca, Thanks for leaving a review. Please note, we here at GoCompare are a comparison service and not an insurer so the premiums and terms and conditions are decided by the insurer and we have no bearing on this. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Customer service of provider is none existent”

Helpful Report

Posted 5 years ago

Hi Adrian, Thanks for leaving a review. We're sorry to hear that you've had trouble with the customer service of one of our insurance partners, that's not what we want to hear. I'll email you directly to gather further information. In the meantime, feel free to contact us on 01633 654019. We’re open Monday to Friday between 09:00 and 17:30. Many thanks, James

Posted 5 years ago

“Everything”

Helpful Report

Posted 5 years ago

Hi Les, Thanks for leaving your review about us. We're sorry to hear that it sounds like you've had some trouble when using our site. I'll email you directly to see if there's anything we can help with in particular. In the meantime, feel free to contact us on 01633 654019. We’re open Monday to Friday between 09:00 and 17:30. We also offer an online chat service Monday to Friday until 19:00, should you have any quick queries you’d like to ask. Many thanks, James GoCompare

Posted 5 years ago

“someone was supposed to get back to me and they havent. Still waiting”

Helpful Report

Posted 5 years ago

“Could not get through on activation pool took 45 min to try and get through on phone 01302 554016 no response on live chat line E/mail sent to me saying welcome tried e/mail number On bottom came back unable To deliver not happy”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. We believe you are refering to a specific insurer as this is not our process however, I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Couldn’t buy insurance as the website wouldn’t let me. Had to complain and call go compare.”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. We apologise for this journey. We have been experiencing technical difficulties, but these have been raised to our IT department. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Wasting time I cannot go through”

Helpful Report

Posted 5 years ago

Hello Nachawati, Thanks for getting in touch. We're sorry if you felt our online process was extensive. All our questions are based on what information our insurers require in order to provide you with an accurate quotation. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Didn’t receive a call back to sort out payment for insurance 4/11/19 needed”

Helpful Report

Posted 5 years ago

Hello Graeme, Thanks for leaving a review. We here at GoCompare are the comparison service and not the insurer therefore, we would not take payment from you. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“system OK until you try to transfer to individual ins companies then it crshes every time.”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. We were aware of an issue regarding this but this was raised with the IT department who quickly resolved the issue. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“Prices advertised bore no resemblance to an actual quote which increased 400% I have stayed with LV which only increased by £40 this year to just on £400 As opposed to £800 quoted on this site for the same cover”

Helpful Report

Posted 5 years ago

Hello Peter, Thanks for leaving a review. We're sorry to hear that you were having trouble with the prices when searching for a quote using our site. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Thanks, James GoCompare

Posted 5 years ago

Helpful Report

Posted 5 years ago

“The price of the quote and the unfair way my no claims were not recognised.”

Helpful Report

Posted 5 years ago

Hello John, Thanks for leaving a review. We're sorry you are not happy with the journey you had with GoCompare.com on this occasion. Please note as we are a comparison service and not an insurer we have no bearing on the prices returned to you. We are unaware of the situation surrounding your No Claims Bonus however, a No Claims Bonus for a Van policy must be earned in the UK on a private policy, dated within 2 years and any other specific categories advised by the insurer directly. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“There is no customer service for quote me happy insurance company the speak to someone to pay and the Webb side were not let to pay disappointed”

Helpful Report

Posted 5 years ago

“I couldn't complete my purchase as I was randomly chosen to call the insurance company the next day to complete my cover. But it would take 24 hours for the company to verify the quote. I lost out on the promotion £250 refunded excess cover. I had to phone the company direct and actually my quote was lower.”

Helpful Report

Posted 5 years ago

Hello, Thanks for leaving a review. You should be able to click through to all the insurance companies to make a purchase as we are an online company, we apologise if this was not the case. To confirm, even if you had made the purchase over the phone using our quote reference, you would have still qualified for our reward. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Samantha.

Posted 5 years ago

“I cannot actually buy the policy each time I attempt to it just stops.”

Helpful Report

Posted 5 years ago

Hi, Thanks for taking the time to leave us a review. We're sorry to hear you've not been able to complete your quote online. I will email you to gather further information regarding this but if you wish to contact us you can do so by emailing customerservices@gocompare.com or calling us on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many thanks, James

Posted 5 years ago

Go.compare.com is rated 4.6 based on 39,070 reviews