Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,069 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 29th June 2025

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Go.compare.com 1 star review on 28th June 2025

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Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Go.compare.com 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 14th June 2025

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Dalalnishad

Go.compare.com 1 star review on 13th June 2025

Caspar Davenport

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You are very strange I do not understand you. I need insurance and I can't do it. you say I have many accidents non fault.”

Helpful Report

Posted 5 years ago

Hi Cristian, Thanks for leaving your feedback. We're struggling to fully understand your query unfortunately, however we want to ensure your query has been resolved. Please get in touch with us on the below details and we can look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Call back when not required”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. Unfortunately we're having some difficulty understanding your query fully. Can you please send over as much information regarding your enquiry as possible? We can then look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“the provides ire not reliable”

Helpful Report

Posted 5 years ago

Hi Romualdo, Thanks for leaving your feedback. Unfortunately we're having some difficulty understanding your query fully. Can you please send over as much information regarding your enquiry as possible? We can then look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Not sure if it’s you or LV but tried 4times today to buy car insurance but each time after taking all details and card info I was logged out.”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We are not aware of any issues that may have caused this error unfortunately as it occurred on the insurers website. Sometimes internet history can affect the way a website functions, so you could try clearing your internet history, cookies and cache. Alternatively you can get in touch with the insurer directly quoting your GoCompare reference number. Doing this will ensure you are still eligible for our £250 excess protection cover. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I went online 5 times to get some car insurance and I was timed out each time so I went with AA instead”

Helpful Report

Posted 5 years ago

Hi John, Thanks for leaving your feedback. We are not aware of any issues that may have caused this error unfortunately as it occurred on the insurers website. Sometimes internet history can affect the way a website functions, so you could try clearing your internet history, cookies and cache. In the future please feel free to get in touch with us or the insurer directly to confirm how the issue can be resolved. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“the original premium was 495 and i have paid 588 is that much you take commison”

Helpful Report

Posted 5 years ago

Hi Saima, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Upon review of your GoCompare account we cannot see any quotes being returned to you for £495. The cheapest we can see was for £505 however you did not select to purchase this quote. We can also see you left GoCompare.com and returned at a later date. Insurers also use real time pricing, which means that prices are only guaranteed at the time of the quote. It's very likely that your quotes will change if you return to buy later. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“False information”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We really want to help resolve your query. Can you please get in touch with us on the below details and provide some more informaiton to assist in resolving your query. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Yes I Been driving Moore then 20 years I had accident and I got 3 points of my license my quote was over £3000 that is crazy it’s like I just past my license now in 20 years this the only accident I had”

Helpful Report

Posted 5 years ago

Hi Mahmoud, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I tried for 2 hours yesterday to do my car insurance through you i would get to the last part then lose the link”

Helpful Report

Posted 5 years ago

Hi Nick, Thanks for leaving your feedback. We're struggling to fully understand your query unfortunately. We can see you obtained quotes successfully through GoCompare recently. If you wish to view them again just log back into your account where you will see all your saved quotes. You will then have the option to purchase a policy by selecting 'view prices' or to edit a quote by selecting 'edit quote'. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“needed two insurance quotes could only one”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're struggling to understand your query fully unfortunately. We have looked into your GoCompare account and can see recent quotes being obtained successfully. If you would like us to look into this further for you, please get in touch on the below details with some additional information and we can resolve your query. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I was quoted £404 but when I went to insurance factory they increased it and quoted me £559 with the same info i had already given on comparison website. I have never seen that before. I'm working from home for a long time so have decided not renew it for now”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're very sorry the price of your policy had increased when you returned to purchase it. As we are a comparison website and not an insurer, unfortunately we have no influence on the policy prices. Insurer's prices are based on information about you, such as your age, driving experience and vehicle details. We can see you initially obtained the quote in question on 03/04 and returned to it on 28/04 and 29/04. Insurers use real time pricing, which means that prices are only guaranteed at the time of the quote. It's very likely that your quotes will change if you return to buy later. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom.

Posted 5 years ago

“To much on the price”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“The praise to match”

Helpful Report

Posted 5 years ago

Hi Samir, Thanks for leaving your feedback. Unfortunately we're having some difficulty understanding your query fully. Can you please send over as much information regarding your enquiry as possible? We can then look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“It has taken several days mainly struggling with a system failure in the Saga website, which customer service people were totally unaware of. Everything was fine until I clicked to accept the quote to move from GoCompare to Saga, only to get a screen saying” there is a system fault” and an 0800 number to call. This I did and offered the reference number only to be told that it was unique to GoCompare and not recognisable to Saga. Why one wonders do GoCompare IT and Saga IT not talk to each other??? Also I was told by a lady in GoCompare that she could not create the £250 excess facility and that I would need to speak to them to get that facility. Finally found help with Bidhan at Saga who had to take me through the quote again (even though I still had the details on my laptop as we spoke), before finally got to pay my premium. I have asked Bidham to register a complaint on my behalf as I feel some small token of financial compensation to me is justified by the vast amount of valuable time invested by me in sorting out this fiasco. Many a customer would have given in and shopped elsewhere for their insurance. I hope that this information is passed on and that some improvement ensues. It should be a wake up call to both of your IT departments to make a user friendly and more integrated system Michael Baker”

Helpful Report

Posted 5 years ago

Hi Michael, Thanks for getting in touch. We're really sorry to hear you had difficulty purchasing the policy on Saga's website. We are not aware of any issues that may have caused this error, as it occurred on the insurers website unfortunately. However, please don't worry we can still look into activating your excess protection cover through your purchase, we would just need a bit more information from you and the policy with Saga. When you're able to, please get in touch on the below details and we can look into this further for you. Once again please accept our apologies for the issues you experienced on the insurers website. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“hopeless I have tried 6 times to progress the Sainsburys offer - and am willing to buy now and get nowhere”

Helpful Report

Posted 5 years ago

Hi Michael, Thanks for leaving your feedback. We are not aware of any issues that may have caused this error unfortunately as it occurred on the insurers website. Sometimes internet history can affect the way a website functions, so you could try clearing your internet history, cookies and cache. Alternatively you can get in touch with the insurer directly quoting your GoCompare reference number. Doing this will ensure you are still eligible for our £250 excess protection cover. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Bad business, you took the money out of my account twice, can someone get in touch 07476289195 thanks”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving us your feedback. Please rest assured GoCompare are a free of charge service so we would not take any payments from you. Please get in touch with us on the below email and we can look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Ok if you want nothing but Covea.”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices and the insurers that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best results the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“From start to finish a total nightmare”

Helpful Report

Posted 5 years ago

Hi David, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. We would like to hear more about your experience. Please can you get in touch with us directly to discuss this further? If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Very high compared to other sites”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving us your feedback. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Thanks for costing me 30£ more a month jokers 🃏”

Helpful Report

Posted 5 years ago

Hi Luke, Thanks for leaving us your feedback. Please rest assured GoCompare are a free of charge service so we would not take any payments from you. Please get in touch with us on the below email and we can look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

Go.compare.com is rated 4.6 based on 39,069 reviews