Go.compare.com Reviews

Name: Go.compare.com
Address: Imperial House,Imperial Way, Duffryn, Newport
Rating: 4.64

4.6 Rating 39,069 Reviews

93 %

of reviewers recommend Go.compare.com

4.6

Based on 39,069 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Location:

Imperial House,Imperial Way, Duffryn
Newport
NP10 8UH

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Go.compare.com 1 star review on 29th June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 28th June 2025

Came Across (‎‪+1 3 26 20 90 32 5‬ ) She Help Me Reclaim My Scamed Cryptocurrency

Go.compare.com 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

Go.compare.com 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Go.compare.com 1 star review on 14th June 2025

This WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me Retrieve My Lost Investment From A Scam

Dalalnishad

Go.compare.com 1 star review on 13th June 2025

Caspar Davenport

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointed in you service I had a quote valid until the 24 April 2020. I decided to go with this got to the end put in all my details and the payment was not taken stating no costs incurred. Then i hap a pop up saying sorry we cannot proceed it may be are fault. What is all this about. Now left with the challenge of finding another insurance policy before 11 April 2020. One very disappointed customer.”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We are sorry that you weren’t able to buy your chosen car insurance policy when you clicked through to Admiral recently. Admiral have told us that they undertake additional checks when a customer clicks through to their site to buy, and when this information does not match what was provided in the quotation on GoCompare, they will speak to the customer to ensure they have the correct information. It is really important that they do this, as incorrect information could invalidate the policy or result in a future claim being rejected. Admiral have told us that the reason you were unable to continue to buy online with them may have been because they needed to confirm your details. Unfortunately, due to the very extenuating circumstances resulting from the Coronavirus outbreak, Admiral has been experiencing difficulties in being able to speak to all customers. They are taking steps to try and remedy this, but as I’m sure you will appreciate, this is a very fast moving situation and it is proving to be challenging. We want to ensure as a priority that you find a policy that meets your needs and I’ve suggested here some steps that you can take. First of all, you may want to check the information you have provided on GoCompare is accurate, think about any changes that may have occurred since you took out your last policy such as any claims or accidents that you or your named drivers may have had. If you find that any of your information is incorrect, you can edit your quote and obtain updated prices. If you are still then unable to purchase with Admiral, there should be a number of alternative insurers on our panel that are able to provide you with a policy that meets your needs. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I would like a reply as to why there was a 400 pound difference from a Tuesday and a Friday and if I can still cancel as it’s only a day”

Helpful Report

Posted 5 years ago

Hi Mick, Thanks for leaving your feedback. We're very sorry the price of your policy had increased when you returned to purchase it. As we are a comparison website and not an insurer, unfortunately we have no influence on the policy prices. Insurer's prices are based on information about you, such as your age, driving experience and vehicle details. Insurers also use real time pricing, which means that prices are only guaranteed at the time of the quote. It's very likely that your quotes will change if you return to buy later. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I would of gave a zero if possible how can you justify 400 pound difference from a Tuesday and a Friday 😡”

Helpful Report

Posted 5 years ago

“Went through all the form filling and ended up with a quote which I thought was reasonable so went to buy it and got right to clicking buy and got got message "cannot find price" absolute waste of time”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We are not aware of any issues that may have caused this error, so if you return to our website and try to login again you should not have any more problems. Sometimes internet history can affect the way our website functions, so you could also try clearing your internet history and cache. I hope this helps, but if you do have further issues, please do not hesitate to let us know and we can investigate the issue further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Very expensive not helpful”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Went up every time I went on”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're sorry to hear your policy increased when you returned to purchase it. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“The details filled out on your portal changed when quotes were given. I could have been tricked if I hadn't looked again when it took to the providers website The cost of car dropped, the mileage I wanted to insure got changed Not being transparent with customers is what I feel When I rechanged the figures in providers website, it then refused to process my application Happened several times over two days with both my car quotations”

Helpful Report

Posted 5 years ago

Hi Umber, Thanks for leaving your feedback. Our records show you ran a number of quotes with some details altered slightly on each quote. Could it be possible you clicked through to an insurers website on the wrong quote. This would explain why the details were changed slightly when you went through to the insurers website. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“cant buy any of the insurance quotes and no explanation why”

Helpful Report

Posted 5 years ago

Hi Robert, Thanks for leaving your feedback. We are not aware of any issues that may have caused this error, so if you return to our website and try to login again you should not have any more problems. Sometimes internet history can affect the way our website functions, so you could also try clearing your internet history and cache. If the problems continue, please could you let us know the type of device that you are trying to use e.g. a computer or a mobile phone together with the make and model. It would also be helpful to know the operating system you're using and the name of your internet browser. This will help us to investigate this for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Absolute crap had to go private with sheilars wheels. Singal mum bad credit so was told by 7 of your options no joke⁷”

Helpful Report

Posted 5 years ago

Hi Charlie, Thanks for leaving us your feedback. Sorry to hear you didn't have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the quotes that are returned to you and which insurers from our panel return them to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Where is my free excess cover ??”

Helpful Report

Posted 5 years ago

Hi Gareth, Thanks for leaving us your feedback. Once you have received your policy documents you will be able to activate your excess protection cover here: https://mygocompare.gocompare.com/FreeExcessProtectionCover. Please ensure that you are logged into your account. You will then find the 'Free Excess Protection Cover' tab at the top of your account page or behind the silhouette of a person, which will take you to the activation page. Here you will need to select the policy that you have purchased or choose to enter the details manually which will take you to the activation form. You need to make sure that the details entered on this page are accurate and match the quote that you obtained and purchased through us. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“The quote given wasn’t the one the company tried to push, couldn’t get rid of unwanted extras and would rather pay more for a good service than ever use Go Compare again”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're sorry to hear you didn't have a pleasant experience using GoCompare.com. An insurer may offer extras to your policy such as breakdown or windscreen cover. These may be included as standard with the policy or may be optional extras, this will depend on the insurer and the quote at the time. We would suggest contacting us directly to look into this further for you. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Tried to input Email and password that I have got but said Email was wrong even though an email was sent to that inbox”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're sorry to hear you had some difficulty with our website. We're not aware of any issues with the website that may have caused this problem. We would suggest resetting your log in details by clicking the 'forgotten your password' option. Once you have reset the details you will be logged in straight away. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I tried to insure my wifes car but it would not let me enter her details”

Helpful Report

Posted 5 years ago

Hi Mike, Thanks for leaving your feedback. We're sorry to hear you had some difficulty obtaining a quote. You can obtain a quote for someone other than the account holder, you would just need to change some details on the account. To do this please: Return to http://www.gocompare.com Click on 'Retrieve quotes' and log into your account Click on the black 'Your account details' tab at the top of the page On the following page, amend your details as required and click 'save'. Click on the black 'Your quotes' tab at the top of the page to return to the previous page where you can then click 'new quote' to obtain a quote. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“After I answered all questions I was offered insurance, but when I tried to pay it would not accept. It kept saying try again, which I did and even used another card but no luck. Even tried again this morning, got same reply even when I tried another company. Won't use again, sorry.”

Helpful Report

Posted 5 years ago

Hi John, Thanks for leaving your feedback. We're sorry to hear you had difficultly using the website. We are not aware of any issues that may have caused this error, so if you return to our website and try to purchase the policy again you should not have any more problems. Sometimes internet history can affect the way our website functions, so you could also try clearing your internet history and cache. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“I didn't get the £250 excess”

Helpful Report

Posted 5 years ago

Hi, Thanks for your email. You are able to activate your excess protection cover here: https://mygocompare.gocompare.com/FreeExcessProtectionCover. Please ensure that you are logged into your account. You will then find the 'Free Excess Protection Cover' tab at the top of your account page or behind the silhouette of a person, which will take you to the activation page. Here you will need to select the policy that you have purchased or choose to enter the details manually which will take you to the activation form. You need to make sure that the details entered on this page are accurate and match the quote that you obtained and purchased through us. If you require any further assistance, please let us know by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“No work to make payment. To make insurance online”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're sorry to hear that the insurers website was not accepting your payment method. In the future, please get in touch with us if you are having difficulty with the insurers or our own website. We will be more than happy to guide you through the process. If you have not yet purchased your insurance, please don't hesitate to return to GoCompare.com and obtain a new quote. Also, for your information, sometimes internet history can affect the way a website functions, so you could also try clearing your internet history and cache. If you require any further assistance, please let us know either by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“None of the best price insurers were able to process payment for a policy! And then when I looked a little deeper, it’s because they are all Admiral under different names! I had a car that I couldn’t get insured! So I went directly to AXA, who didn’t show on your list & got a good price and a fast checkout!”

Helpful Report

Posted 5 years ago

Hi Linda, Thanks for leaving your feedback. We're sorry to hear that the insurers website was not accepting your payment method. In the future, please don't hesitate to get in touch with us if you are having difficulty with the insurers website. We will be more than happy to guide you through the process. Also, for your information, sometimes internet history can affect the way a website functions, so you could also try clearing your internet history and cache. If you require any further assistance, please let us know either by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, Tom. GoCompare.

Posted 5 years ago

“Because you change the prices too quickly so you totally mislead customers & I ended up being charged £50 more than was stated on the quotes. And I bet you won't publish this!”

Helpful Report

Posted 5 years ago

Hello Wanda, Thanks for taking the time to leave your review. As we are a comparison service and not an insurer, we have no influence over the prices given to you. These are provided by the insurers on our panel based on the answers you give on our online quote form. If you would like to discuss this further, you can get in touch with us by emailing customerservices@gocompare.com. We are open Monday to Friday between 09:00 and 17:30. Regards, Dan.

Posted 5 years ago

“no help. I didn't get any help”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving your feedback. We're sorry to hear you didn't find the website useful when searching for insurance. Going forward please get in touch with us if you are having difficulty using / navigating GoCompare.com. We will be more than happy to talk you through the process. If you require any further assistance, please let us know either by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, GoCompare.

Posted 5 years ago

“To expenses”

Helpful Report

Posted 5 years ago

Hi, Thanks for leaving us your feedback. We're sorry to hear you did not have a pleasant experience using GoCompare.com. GoCompare are a comparison website, not an insurer or broker, so we have no influence on the prices that are returned to you. Insurance companies return prices to you based on many risk factors such as age, driving experience and vehicle details. Based on the details you entered, these were the best prices the insurers on our panel were able to offer. If you require any further assistance, please let us know either by email at customerservices@gocompare.com. We’re open Monday to Friday between 09:00 and 17:30. Regards, GoCompare.

Posted 5 years ago

Go.compare.com is rated 4.6 based on 39,069 reviews