Login
Start Free Trial Are you a business? Click Here

GoAlpes.com Reviews

4.9 Rating 551 Reviews
99 %
of reviewers recommend GoAlpes.com
4.9
Based on 551 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Write Your review

Anonymous
Anonymous  // 01/01/2019
Absolutely brilliant service. Communication pre trip brilliant, Both drivers each way were proactive, friendly and flexible. Great company and will 100% use again on our next trip
Helpful Report
Posted 4 months ago
Dear Karl, Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a brilliant experience with us. It’s great to know our communication, friendly drivers, and flexibility made your trip even better. We truly appreciate your support and look forward to welcoming you on your next journey! Best regards, The Go Alpes Team
Posted 4 months ago
GoAlps is a very well managed company providing a variety of transport services throughout the Alps. We have worked with them on multiple trips to challenging destinations in the Alps originating from Geneva. Their drivers are multi-lingual and sensitive to the clients needs, i.e. coffee and bathroom stops. They are responsive to their clients which is reassuring. We recommend GoAlps for transport needs throughout the Alps.
Helpful Report
Posted 5 months ago
Dear Aldus, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’ve had such positive experiences with Go Alpes across multiple trips. Providing reliable, client-focused service — from flexible stops to multilingual drivers — is something we take pride in. Your recommendation means the world to us, and we look forward to assisting you on many more journeys through the Alps! Best regards, The Go Alpes Team
Posted 4 months ago
Drivers were punctual, polite and had good knowledge of the route. Vehicles were clean and comfortable. A good efficient service.
Helpful Report
Posted 5 months ago
Dear John, Thank you for your kind feedback! We’re delighted to hear you appreciated our punctual, polite drivers and comfortable vehicles. We hope to welcome you on board again soon! Best regards, The Go Alpes Team
Posted 4 months ago
Great service
Helpful Report
Posted 5 months ago
Dear Chris, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team
Posted 5 months ago
Great service! Super responsive.
Helpful Report
Posted 5 months ago
Dear Sophia, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team
Posted 5 months ago
Super service
Helpful Report
Posted 5 months ago
Dear Caroline, Thank you for your feedback! We truly appreciate your kind words and look forward to assisting you again. Best regards, The Go Alpes Team
Posted 5 months ago
Good communications prior to travel. Excellent prompt trouble free service and polite friendly drivers. Only slight niggle was the excess charge incurred as our shopping stop exceeded the 30mins allowed which for a family shop isn't enough
Helpful Report
Posted 5 months ago
Dear Richard, Thank you for your feedback and for your kind words about our service — we truly appreciate it. We understand that a 30-minute shopping stop may sometimes feel a bit short, and we’re sorry for any inconvenience caused. However, our company policy sets this limit to ensure that we remain on schedule for all our clients. Our drivers often have multiple transfers planned throughout the day, and staying on time is essential to provide the same reliable service to everyone. That said, we’re always striving to improve, and we’ll take your feedback into consideration as we review our services. Thank you again for choosing Go Alpes — we hope to see you on your next trip! Best regards, The Go Alpes Team
Posted 5 months ago
Excellent service. Great Communication. Reliable and friendly drivers. Will definately use the next time I need a transfer.
Helpful Report
Posted 5 months ago
Dear Tacos, Thank you so much for your kind words! We’re delighted to hear that you appreciated our communication, reliability, and friendly drivers. It was a pleasure assisting you, and we’ll be more than happy to welcome you back for your next transfer. Best regards, The Go Alpes Team
Posted 5 months ago
Friendly staff, efficient service - the taxi's were waiting exactly on time for our travel. will definitely use again.
Helpful Report
Posted 5 months ago
Dear Michael, Thank you for your kind feedback! We’re so glad you found our staff friendly and our service efficient. Punctuality is something we really value, and it’s great to hear it made your travel smooth. We look forward to assisting you again in the future! Best regards, The Go Alpes Team
Posted 5 months ago
Great service, good communication, clean cars and careful drivers that arrived on time, what more could you want!
Helpful Report
Posted 5 months ago
Dear Francoise, Thank you for your wonderful feedback! We’re delighted to hear you appreciated our service, communication, and punctuality. It’s great to know our clean cars and careful drivers helped make your journey smooth and enjoyable. We hope to welcome you again soon! Best regards, The Go Alpes Team
Posted 5 months ago
Good experience, we left it quite late to book the transfer and the communication was very good and all went as planned.
Helpful Report
Posted 5 months ago
Dear Elliott, Thank you for your kind words! We’re so glad we could accommodate your last-minute booking and that everything went smoothly. Clear communication and a seamless experience are what we always strive for. We look forward to assisting you again in the future! Best regards, The Go Alpes Team
Posted 5 months ago
Good communication and driver
Helpful Report
Posted 5 months ago
Dear Adam, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team
Posted 5 months ago
Everything was very good. Just a slight problem with the babyseat on the way there. Easily resolved. Would certainly use this company again.
Helpful Report
Posted 5 months ago
Dear Kay, Thank you for your feedback! We’re pleased to hear that everything went well overall and that the baby seat issue was quickly resolved. We truly appreciate your understanding and are always working to improve our service. We’d be delighted to welcome you back on your next trip! Best regards, The Go Alpes Team
Posted 5 months ago
Prompt arrival Polite and helpful drivers Comfy cars with lots of room Brilliant service. Have used before and will use again
Helpful Report
Posted 5 months ago
Dear Fiona, Thank you for your kind words! We’re so glad to hear you enjoyed the service — from our prompt and helpful drivers to the comfortable cars. It’s wonderful to know you’re a returning customer, and we truly appreciate your trust in us. We look forward to welcoming you again on your next trip! Best regards, The Go Alpes Team
Posted 5 months ago
An excellent service !
Helpful Report
Posted 5 months ago
Dear Peter, Thank you so much for your kind words! We’re delighted to hear you had an excellent experience. Your satisfaction means the world to us, and we look forward to serving you again. Best regards, The Go Alpes Team
Posted 5 months ago
Excellent service from start to finish. Option to pay in 3 parts, with initial deposit and then for the outgoing and return trip. Regular update as to who your driver is and what time they will be. The first driver Emmanuel was an absolute gent and went above and beyond what he needed to do. We had rented an apartment and there was a bit of a mix up with no one there to meet us and give us access to the property. Emmanuel wasn’t for just driving off and leaving us in the street. He waited until the problem was resolved, speaking to the property owner on the phone and ensuring we got access to the key safe etc. You couldn’t ask for a better service. 1st class.
Helpful Report
Posted 5 months ago
Dear Stephen, Thank you for your wonderful feedback! We’re so pleased to hear that you had an excellent experience from start to finish. Emmanuel truly embodies the dedication and care we strive for, and we’re thrilled he went above and beyond to ensure you were taken care of. We’re also glad you appreciated our flexible payment options and regular updates — we believe clear communication makes every journey smoother. Your kind words mean a lot, and we’d be honored to assist you again in the future. Best regards, The Go Alpes Team
Posted 5 months ago
On time, great service, very friendly and honest drivers.
Helpful Report
Posted 5 months ago
Dear Customer, Thank you for your kind words! We’re delighted to hear you enjoyed our punctual, friendly, and honest service. It’s our pleasure to provide you with a smooth and reliable transfer experience. We look forward to assisting you again on your next journey! Best regards, The Go Alpes Team
Posted 5 months ago
Excellent communication and very reliable
Helpful Report
Posted 5 months ago
Dear Sarah, Thank you for your feedback! We’re so pleased you appreciated our communication and reliability — it’s what we strive for. We look forward to serving you again in the future! Best regards, The Go Alpes Team
Posted 5 months ago
First Class service....Could not recomend highly enough.
Helpful Report
Posted 5 months ago
Dear Alistair, Thank you so much for your kind words! We truly appreciate your recommendation and are delighted you had a first-class experience with us. We look forward to assisting you again! Best regards, The Go Alpes Team
Posted 5 months ago
Dear Alistair, Thank you so much for your kind words! We truly appreciate your recommendation and are delighted you had a first-class experience with us. We look forward to assisting you again! Best regards, The Go Alpes Team
Posted 5 months ago
Excellent service. Diligent and personable drivers who want to make the experience the best it could be.
Helpful Report
Posted 5 months ago
Dear Karen, Thank you for your kind words! We’re so pleased to hear you enjoyed the service and appreciated our drivers’ dedication and friendliness. Making your journey as smooth and comfortable as possible is always our priority. We hope to assist you again soon! Best regards, The Go Alpes Team
Posted 5 months ago
GoAlpes.com is rated 4.9 based on 551 reviews