GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 539 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 539 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Travelling from Val dsere to Geneva. Gave Go Alps the 10.40am flight departure time, check in at 8.40am. They arranged for a 6am pick up, but should have left a good three hours. The driver drove very slowly and then took a slow route around lake Annecy, probably to avoid tolls and save money, a big mistake at peak time, causing major delays. Eventually sped up on the motorway half an hour from the airport. Eventually arrived only 1 hour 10 mins just before flight departure time! After running to check in just made the flight, thanksfully as no further Bristol flights that day. Very very stressful and could have been avoided.”

Helpful Report

Posted 4 months ago

Dear Paul, Thank you for your feedback. We’re sorry to hear about the stress you experienced and are glad you managed to catch your flight. We’d like to clarify a few points: • The 6:00 AM pickup time was specified by you, rather than being recommended by us. • The journey from Val d’Isère to Geneva usually requires at least 3 hours, extending to 3.5 hours on weekday mornings due to border traffic. • The route via Lake Annecy is the industry standard • Regarding the driving speed, we have reviewed the GPS track, and the driver was adhering to speed limits throughout the journey. We value your input and will continue to review our practices to ensure a smooth and reliable service for all our customers. Best regards, GoAlpes.com team.

Posted 4 months ago

GoAlpes.com is rated 4.9 based on 539 reviews