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GoAlpes.com Reviews

4.9 Rating 628 Reviews
99 %
of reviewers recommend GoAlpes.com
4.9
Based on 628 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
We had an amazing experience with both drivers. I would 100% recommend your services.
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Posted 9 hours ago
Great communication! On time, clean, helpful, definitely recommend!
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Posted 2 days ago
I have used Go Alpes now for 3 years and every time has been fantastic. The communication throughout is brilliant and quick, this year I wanted to move my pick up and drop off forward by a day, I sent the message at 4am and received a response within 10 mins and details were confirmed within 60 mins! Brilliant. The pick up this year was perfect, a picture was sent by IIona of where she was waiting and within 10 mins of leaving arrivals at Geneva we were on the road. THe transfer includes water which is always useful and when we needed a break after 90 mins, nothing was a problem, we stopped at the earliest stop and were back on our way! I have used other transfer companies over the last 40 years, but will definitely now stay with Go Alpes
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Posted 3 days ago
We booked Go Alpes for our transfers to and from the resort. Our outgoing transer arrived 10 minutes late. When he arrived he informed us that given it was a Saturday the transfer would most likely be delayed due to traffic congestion. As a result we missed our train out of Geneva and had to pay for new train tickets. The train tickets were extremely expensive. I would have liked Go Alpes to inform me when we booked that we would need to add in an extra hour for our transfer. Go Alpes did not seem to make any consideration to Saturday traffic.
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Posted 3 days ago
Drivers Martins and Vlad (to and from Geneva to Chamonix) were excellent. On time, helpful and friendly.
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Posted 4 days ago
My first transfer was one hour late of the pick up time, and i had to wait. Still, when i asked to delay my second transfer, my request was denied, and because of that 04 passengers, previously booked, could not come with me.
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Posted 5 days ago
Everything went smoothly, up the mountain and down the mountain. Thank you!
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Posted 6 days ago
Negative- being charged extra €30 for being late for the pick up. Our plane was slightly delayed but the longest delay was passport control, 1 hour 15 minutes. Why does your company not take into consideration the delay through passport control? I thought we would have 90 minutes from the agreed pick up time but apparently it is the flight arrival time. Whoever gets off a plane, passport control and pick up luggage that quick! We had 2 young children with us as well. Positive- both drivers drove safely and the return driver was punctual.
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Posted 1 week ago
Im a regular user and as always - on time and friendly drivers.
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Posted 1 week ago
Excellent service between Geneva and Les Gets. On time, courteous and good price. Would highly recommend.
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Posted 1 week ago
Driver was extremely professional, prompt, respectful, and was a safe driver. We would definitely use the service again. He went out of his way to make sure that our trip was pleasant.
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Posted 1 week ago
Drivers were punctual and polite. Cars were comfortable and clean. The communication was done effortlessly. Highly recommend it.
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Posted 1 week ago
The service from Go Alps as every was fantastic, beautiful vehicle, nice cold water bottles handed to all the passengers. Very comfortable and on time. Izabela our driver was very helpful loading the van and is a delightful person. Her driving made everyone feel safe and she got us there on time. Her comm's via Whatsapp on the day of pick-up was comforting and welcome. She is a star . I have booked Go Alpes again in in two weeks and would recommend them to anyone
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Posted 1 week ago
Great affordable service
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Posted 1 week ago
Excellent service from booking through office communication and all the drivers though feedback on the very last trip from the hotel to airport was erratic driving , tailgating and looking at mobile when driving -at times felt unsafe Sorry but this is honest feedback.
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Posted 1 week ago
Second year we have used Go Alpes via Find Transfers and they were excellent in every aspect - prompt, efficient direct communications and lovely friendly drivers on both journeys
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Posted 1 week ago
Amazing service, prompt and fast transfer
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Posted 1 week ago
easy to book and rearrange where necessary. Drivers were all courteous, turned up on time and drove safely to the destination. I would use them again.
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Posted 2 weeks ago
Fantastic service!
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Posted 2 weeks ago
Great service. Exceptionally professional. My choice for any future trips.
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Posted 2 weeks ago
GoAlpes.com is rated 4.9 based on 628 reviews