GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 551 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 551 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used Go Alpes for many years - always on time and very good at communicating. Nice friendly service-can highly recommend!”

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Posted 4 months ago

Dear Silas, Thank you for your loyalty and recommendation! We’re delighted to hear that you’ve had consistently great experiences with our service. We look forward to welcoming you again in the future. Best regards, Go Alpes Team

Posted 4 months ago

“All good. On time, nice staff...bit pricey though!”

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Posted 4 months ago

Dear Robert, Thank you for your feedback! We’re glad you appreciated our punctuality and friendly staff. We understand that pricing can sometimes feel high — we strive to balance fair rates with providing reliable, high-quality service, especially in mountain regions with experienced drivers and well-maintained vehicles. We truly value your input and hope to welcome you back on your next trip! Best regards, The Go Alpes Team

Posted 4 months ago

“Amazing and fast service! Really nice and very safe driver who came on time Strongly recommend!”

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Posted 4 months ago

Dear Elena, Thank you for your wonderful feedback! We’re delighted you appreciated our fast, safe, and punctual service. Looking forward to seeing you again soon, The Go Alpes Team

Posted 4 months ago

“On time, super friendly driver and top notch service”

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Posted 4 months ago

Dear John, Thank you for your kind feedback! We’re so pleased you enjoyed the friendly service and punctuality. We look forward to assisting you again on your next trip! Best regards, The Go Alpes Team

Posted 4 months ago

“Waited patiently whilst I was delayed at the huge queue at Geneve passport control. Was very punctual and polite. Excellent service will use again!! Thanks guys.”

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Posted 4 months ago

Dear Customer, Thank you for your kind words! We’re so glad our driver could support you during the delay — patience and professionalism are at the heart of our service. We truly appreciate your feedback and look forward to welcoming you again in the future! Best regards, The Go Alpes Team

Posted 4 months ago

“Absolutely brilliant service. Communication pre trip brilliant, Both drivers each way were proactive, friendly and flexible. Great company and will 100% use again on our next trip”

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Posted 4 months ago

Dear Karl, Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a brilliant experience with us. It’s great to know our communication, friendly drivers, and flexibility made your trip even better. We truly appreciate your support and look forward to welcoming you on your next journey! Best regards, The Go Alpes Team

Posted 4 months ago

“GoAlps is a very well managed company providing a variety of transport services throughout the Alps. We have worked with them on multiple trips to challenging destinations in the Alps originating from Geneva. Their drivers are multi-lingual and sensitive to the clients needs, i.e. coffee and bathroom stops. They are responsive to their clients which is reassuring. We recommend GoAlps for transport needs throughout the Alps.”

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Posted 4 months ago

Dear Aldus, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that you’ve had such positive experiences with Go Alpes across multiple trips. Providing reliable, client-focused service — from flexible stops to multilingual drivers — is something we take pride in. Your recommendation means the world to us, and we look forward to assisting you on many more journeys through the Alps! Best regards, The Go Alpes Team

Posted 4 months ago

“Drivers were punctual, polite and had good knowledge of the route. Vehicles were clean and comfortable. A good efficient service.”

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Posted 4 months ago

Dear John, Thank you for your kind feedback! We’re delighted to hear you appreciated our punctual, polite drivers and comfortable vehicles. We hope to welcome you on board again soon! Best regards, The Go Alpes Team

Posted 4 months ago

“Great service”

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Posted 5 months ago

Dear Chris, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team

Posted 5 months ago

“Great service! Super responsive.”

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Posted 5 months ago

Dear Sophia, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team

Posted 5 months ago

“Super service”

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Posted 5 months ago

Dear Caroline, Thank you for your feedback! We truly appreciate your kind words and look forward to assisting you again. Best regards, The Go Alpes Team

Posted 5 months ago

“Good communications prior to travel. Excellent prompt trouble free service and polite friendly drivers. Only slight niggle was the excess charge incurred as our shopping stop exceeded the 30mins allowed which for a family shop isn't enough”

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Posted 5 months ago

Dear Richard, Thank you for your feedback and for your kind words about our service — we truly appreciate it. We understand that a 30-minute shopping stop may sometimes feel a bit short, and we’re sorry for any inconvenience caused. However, our company policy sets this limit to ensure that we remain on schedule for all our clients. Our drivers often have multiple transfers planned throughout the day, and staying on time is essential to provide the same reliable service to everyone. That said, we’re always striving to improve, and we’ll take your feedback into consideration as we review our services. Thank you again for choosing Go Alpes — we hope to see you on your next trip! Best regards, The Go Alpes Team

Posted 5 months ago

“Excellent service. Great Communication. Reliable and friendly drivers. Will definately use the next time I need a transfer.”

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Posted 5 months ago

Dear Tacos, Thank you so much for your kind words! We’re delighted to hear that you appreciated our communication, reliability, and friendly drivers. It was a pleasure assisting you, and we’ll be more than happy to welcome you back for your next transfer. Best regards, The Go Alpes Team

Posted 5 months ago

“Friendly staff, efficient service - the taxi's were waiting exactly on time for our travel. will definitely use again.”

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Posted 5 months ago

Dear Michael, Thank you for your kind feedback! We’re so glad you found our staff friendly and our service efficient. Punctuality is something we really value, and it’s great to hear it made your travel smooth. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 5 months ago

“Great service, good communication, clean cars and careful drivers that arrived on time, what more could you want!”

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Posted 5 months ago

Dear Francoise, Thank you for your wonderful feedback! We’re delighted to hear you appreciated our service, communication, and punctuality. It’s great to know our clean cars and careful drivers helped make your journey smooth and enjoyable. We hope to welcome you again soon! Best regards, The Go Alpes Team

Posted 5 months ago

“Good experience, we left it quite late to book the transfer and the communication was very good and all went as planned.”

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Posted 5 months ago

Dear Elliott, Thank you for your kind words! We’re so glad we could accommodate your last-minute booking and that everything went smoothly. Clear communication and a seamless experience are what we always strive for. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 5 months ago

“Good communication and driver”

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Posted 5 months ago

Dear Adam, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team

Posted 5 months ago

“The driver on the way to the ski-resort obviously knew the route very well and was thus able to help us avoid traffic jams. However, his driving was erratic and at times dangerous, for instance, overtaking when it was not safe to do so. He appeared to be in a big rush, possibly becasue our flight had been delayed. The driver on the way back was far more relaxed, which made for a more pleasant trip.”

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Posted 5 months ago

Dear Thomas, Thank you for your honest feedback. We appreciate your kind words regarding our driver’s knowledge of the route and ability to avoid traffic. However, we’re truly sorry that your journey to the resort did not feel as safe and comfortable as it should have. Safety is our top priority, and since your feedback, we have already addressed this matter with our team to ensure that all drivers maintain the highest safety standards at all times. We’re glad to hear that your return transfer was more relaxed and pleasant. Your feedback is invaluable to us, and we truly appreciate your understanding. We hope to have the opportunity to welcome you again for a smoother and stress-free journey. Best regards, Go Alpes Team

Posted 4 months ago

“Everything was very good. Just a slight problem with the babyseat on the way there. Easily resolved. Would certainly use this company again.”

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Posted 5 months ago

Dear Kay, Thank you for your feedback! We’re pleased to hear that everything went well overall and that the baby seat issue was quickly resolved. We truly appreciate your understanding and are always working to improve our service. We’d be delighted to welcome you back on your next trip! Best regards, The Go Alpes Team

Posted 5 months ago

“Prompt arrival Polite and helpful drivers Comfy cars with lots of room Brilliant service. Have used before and will use again”

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Posted 5 months ago

Dear Fiona, Thank you for your kind words! We’re so glad to hear you enjoyed the service — from our prompt and helpful drivers to the comfortable cars. It’s wonderful to know you’re a returning customer, and we truly appreciate your trust in us. We look forward to welcoming you again on your next trip! Best regards, The Go Alpes Team

Posted 5 months ago

GoAlpes.com is rated 4.9 based on 551 reviews