GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 723 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 723 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“If you want an easy and correct transfer, book with Go Alpes! They are on time, they react immediately to messages and mails, and they drive well.”

Helpful Report

Posted 5 months ago

Dear Guest, Thank you for your kind words — and for recommending us, we really appreciate it. Great to hear everything worked as it should! Go Alpes

Posted 3 months ago

“Excellent service.”

Helpful Report

Posted 5 months ago

Dear Guest, Many thanks for sharing this — lovely to know you were satisfied with your experience. Go Alpes Team

Posted 3 months ago

“We have used Go Alpes before and once again our transfers between Geneva and Val d"Isere were excellent. We had lots of questions and quite a few changes to our plans and Rita and the rest of the team were a pleasure to deal with. Always very quick to respond. Transfers were comfortable, efficient and went very smoothly. See you again next year.”

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Posted 5 months ago

Hi Andrew, Thank you for your continued trust, we really appreciate it. Glad everything came together smoothly and that the process felt easy despite the changes. Looking forward to seeing you next year! Go Alpes

Posted 3 months ago

“Vlad was a great driver. On time, and a very safe driver. We appreciated the little tour guide he provided all the way to Milano!”

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Posted 5 months ago

Hi John, Thank you for your kind words, that’s great to hear. Nice to know the journey was enjoyable as well as smooth! Go Alpes Team

Posted 3 months ago

“Brilliant as ever, always on time, smart vehicles, lovely drivers. Totally reliable”

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Posted 5 months ago

Hi Keir, Really nice to read this — thank you for choosing us again. Looking forward to your next trip! Go Alpes

Posted 3 months ago

“Easy booking process and clear instructions regarding pick ups. Drivers were on time and courteous. Would recommend.”

Helpful Report

Posted 5 months ago

Hi Gill, Lovely to hear everything was clear and easy from the start. Thanks as well for recommending us — we really appreciate it! Go Alpes team.

Posted 3 months ago

“On time driver, very friendly. Comfortable ride in a nice clean van. Plenty of room for our ski gear and luggage. Best price! Will use again.”

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Posted 5 months ago

Hi Joseph, Really appreciate you sharing this - great to hear everything worked out well for you. Looking forward to having you with us again! Go Alpes Team

Posted 3 months ago

“Pontuais Carro excelente. Motoristas seguros e amigáveis”

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Posted 5 months ago

Olá Marcio, Muito obrigado — é ótimo ouvir isso. Até à próxima! Go Alpes

Posted 3 months ago

“Trip to the Chamonix was perfect and our driver was friendly, engaging and very helpful. The driver on the way back to Geneva the following Saturday was prompt and polite but not engaging (perhaps due to limited English skills). Overall price >$600 round trip plus tip seemed excessive.”

Helpful Report

Posted 5 months ago

Hi Matthew, Thanks for your detailed feedback, we really appreciate it. Great to hear you enjoyed the journey to Chamonix, and we’ll take your comments on board. Go Alpes

Posted 3 months ago

“Brilliant service will definitely use again”

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Posted 5 months ago

Hi Jack, Great to hear that — we’ll be happy to have you with us again! Go Alpes

Posted 3 months ago

“excellent, on time and efficient”

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Posted 5 months ago

Dear Guest, We appreciate your feedback, we’re so pleased to hear you were happy with the service. Go Alpes Team

Posted 3 months ago

“Great service for return trip from Geneva to Chamonix. Professional and friendly drivers. Good value. Puntual. Would highly recommend.”

Helpful Report

Posted 5 months ago

Dear Guest, Thanks for sharing your experience. We’re glad everything came together well and truly appreciate your recommendation. Go Alpes team

Posted 3 months ago

“Excellent service from initial booking through to prompt pickups. Plenty of information by text and email on drivers names and numbers. Drivers on time polite helpful and safe. Will use Go Alpes again and have recommended to friends”

Helpful Report

Posted 5 months ago

Hi Alistair, Thank you for your detailed feedback — and for recommending us, we really appreciate it. Great to hear everything ran smoothly from booking through to the journeys. Go Alpes

Posted 3 months ago

“Absolutely brilliant. On time, friendly, great value. Vlad. What a guy :)”

Helpful Report

Posted 5 months ago

Hi Karl, We appreciate your feedback — lovely to hear such kind words. We’ll be sure to pass your comments on to Vlad. Go Alpes Team

Posted 3 months ago

“Outstanding! Reliable, punctual, courteous, comfortable! No issue changing pick-up times, great communication, absolutely brilliant! (And both drivers had amazing play lists!) ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

Hi Paul, Thanks for such a fantastic review, really appreciated. Great to hear everything went to plan, and we’ll pass on the playlist compliment! Go Alpes Team

Posted 3 months ago

“We had an amazing experience with both drivers. I would 100% recommend your services.”

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Posted 6 months ago

Hi Alexandre, Thank you for taking the time to share this — delighted to know you had an amazing experience throughout. We’d love to welcome you back again. Go Alpes

Posted 3 months ago

“Great communication! On time, clean, helpful, definitely recommend!”

Helpful Report

Posted 6 months ago

Hi Scott, Thanks for your review — great to hear everything went smoothly from communication to the journey itself. We really appreciate the recommendation! Go Alpes Team

Posted 3 months ago

“I have used Go Alpes now for 3 years and every time has been fantastic. The communication throughout is brilliant and quick, this year I wanted to move my pick up and drop off forward by a day, I sent the message at 4am and received a response within 10 mins and details were confirmed within 60 mins! Brilliant. The pick up this year was perfect, a picture was sent by IIona of where she was waiting and within 10 mins of leaving arrivals at Geneva we were on the road. THe transfer includes water which is always useful and when we needed a break after 90 mins, nothing was a problem, we stopped at the earliest stop and were back on our way! I have used other transfer companies over the last 40 years, but will definitely now stay with Go Alpes”

Helpful Report

Posted 6 months ago

Hi Kevin, Thank you for sharing this — and thank you for being such a valued returning customer. It’s fantastic to hear the service continues to meet your expectations year after year. We’ll be very happy to have you back again next season! Go Alpes Team

Posted 3 months ago

“We booked Go Alpes for our transfers to and from the resort. Our outgoing transer arrived 10 minutes late. When he arrived he informed us that given it was a Saturday the transfer would most likely be delayed due to traffic congestion. As a result we missed our train out of Geneva and had to pay for new train tickets. The train tickets were extremely expensive. I would have liked Go Alpes to inform me when we booked that we would need to add in an extra hour for our transfer. Go Alpes did not seem to make any consideration to Saturday traffic.”

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Posted 6 months ago

“Drivers Martins and Vlad (to and from Geneva to Chamonix) were excellent. On time, helpful and friendly.”

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Posted 6 months ago

Hi Robert, Thank you for taking the time to share this — delighted to hear you were in good hands both ways. We’d love to welcome you back again. Go Alpes Team

Posted 3 months ago

GoAlpes.com is rated 4.9 based on 723 reviews