GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 540 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 540 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communications prior to travel. Excellent prompt trouble free service and polite friendly drivers. Only slight niggle was the excess charge incurred as our shopping stop exceeded the 30mins allowed which for a family shop isn't enough”

Helpful Report

Posted 3 months ago

Dear Richard, Thank you for your feedback and for your kind words about our service — we truly appreciate it. We understand that a 30-minute shopping stop may sometimes feel a bit short, and we’re sorry for any inconvenience caused. However, our company policy sets this limit to ensure that we remain on schedule for all our clients. Our drivers often have multiple transfers planned throughout the day, and staying on time is essential to provide the same reliable service to everyone. That said, we’re always striving to improve, and we’ll take your feedback into consideration as we review our services. Thank you again for choosing Go Alpes — we hope to see you on your next trip! Best regards, The Go Alpes Team

Posted 3 months ago

“Excellent service. Great Communication. Reliable and friendly drivers. Will definately use the next time I need a transfer.”

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Posted 3 months ago

Dear Tacos, Thank you so much for your kind words! We’re delighted to hear that you appreciated our communication, reliability, and friendly drivers. It was a pleasure assisting you, and we’ll be more than happy to welcome you back for your next transfer. Best regards, The Go Alpes Team

Posted 3 months ago

“Friendly staff, efficient service - the taxi's were waiting exactly on time for our travel. will definitely use again.”

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Posted 3 months ago

Dear Michael, Thank you for your kind feedback! We’re so glad you found our staff friendly and our service efficient. Punctuality is something we really value, and it’s great to hear it made your travel smooth. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 3 months ago

“Great service, good communication, clean cars and careful drivers that arrived on time, what more could you want!”

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Posted 3 months ago

Dear Francoise, Thank you for your wonderful feedback! We’re delighted to hear you appreciated our service, communication, and punctuality. It’s great to know our clean cars and careful drivers helped make your journey smooth and enjoyable. We hope to welcome you again soon! Best regards, The Go Alpes Team

Posted 3 months ago

“Good experience, we left it quite late to book the transfer and the communication was very good and all went as planned.”

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Posted 3 months ago

Dear Elliott, Thank you for your kind words! We’re so glad we could accommodate your last-minute booking and that everything went smoothly. Clear communication and a seamless experience are what we always strive for. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 3 months ago

“Good communication and driver”

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Posted 3 months ago

Dear Adam, Thank you so much! We truly appreciate your feedback and look forward to serving you again. Best regards, The Go Alpes Team

Posted 3 months ago

“The driver on the way to the ski-resort obviously knew the route very well and was thus able to help us avoid traffic jams. However, his driving was erratic and at times dangerous, for instance, overtaking when it was not safe to do so. He appeared to be in a big rush, possibly becasue our flight had been delayed. The driver on the way back was far more relaxed, which made for a more pleasant trip.”

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Posted 3 months ago

Dear Thomas, Thank you for your honest feedback. We appreciate your kind words regarding our driver’s knowledge of the route and ability to avoid traffic. However, we’re truly sorry that your journey to the resort did not feel as safe and comfortable as it should have. Safety is our top priority, and since your feedback, we have already addressed this matter with our team to ensure that all drivers maintain the highest safety standards at all times. We’re glad to hear that your return transfer was more relaxed and pleasant. Your feedback is invaluable to us, and we truly appreciate your understanding. We hope to have the opportunity to welcome you again for a smoother and stress-free journey. Best regards, Go Alpes Team

Posted 2 months ago

“Everything was very good. Just a slight problem with the babyseat on the way there. Easily resolved. Would certainly use this company again.”

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Posted 3 months ago

Dear Kay, Thank you for your feedback! We’re pleased to hear that everything went well overall and that the baby seat issue was quickly resolved. We truly appreciate your understanding and are always working to improve our service. We’d be delighted to welcome you back on your next trip! Best regards, The Go Alpes Team

Posted 3 months ago

“Prompt arrival Polite and helpful drivers Comfy cars with lots of room Brilliant service. Have used before and will use again”

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Posted 3 months ago

Dear Fiona, Thank you for your kind words! We’re so glad to hear you enjoyed the service — from our prompt and helpful drivers to the comfortable cars. It’s wonderful to know you’re a returning customer, and we truly appreciate your trust in us. We look forward to welcoming you again on your next trip! Best regards, The Go Alpes Team

Posted 3 months ago

“An excellent service !”

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Posted 3 months ago

Dear Peter, Thank you so much for your kind words! We’re delighted to hear you had an excellent experience. Your satisfaction means the world to us, and we look forward to serving you again. Best regards, The Go Alpes Team

Posted 3 months ago

“Excellent service from start to finish. Option to pay in 3 parts, with initial deposit and then for the outgoing and return trip. Regular update as to who your driver is and what time they will be. The first driver Emmanuel was an absolute gent and went above and beyond what he needed to do. We had rented an apartment and there was a bit of a mix up with no one there to meet us and give us access to the property. Emmanuel wasn’t for just driving off and leaving us in the street. He waited until the problem was resolved, speaking to the property owner on the phone and ensuring we got access to the key safe etc. You couldn’t ask for a better service. 1st class.”

Helpful Report

Posted 3 months ago

Dear Stephen, Thank you for your wonderful feedback! We’re so pleased to hear that you had an excellent experience from start to finish. Emmanuel truly embodies the dedication and care we strive for, and we’re thrilled he went above and beyond to ensure you were taken care of. We’re also glad you appreciated our flexible payment options and regular updates — we believe clear communication makes every journey smoother. Your kind words mean a lot, and we’d be honored to assist you again in the future. Best regards, The Go Alpes Team

Posted 3 months ago

“On time, great service, very friendly and honest drivers.”

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Posted 3 months ago

Dear Customer, Thank you for your kind words! We’re delighted to hear you enjoyed our punctual, friendly, and honest service. It’s our pleasure to provide you with a smooth and reliable transfer experience. We look forward to assisting you again on your next journey! Best regards, The Go Alpes Team

Posted 3 months ago

“Excellent communication and very reliable”

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Posted 3 months ago

Dear Sarah, Thank you for your feedback! We’re so pleased you appreciated our communication and reliability — it’s what we strive for. We look forward to serving you again in the future! Best regards, The Go Alpes Team

Posted 3 months ago

“First Class service....Could not recomend highly enough.”

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Posted 3 months ago

Dear Alistair, Thank you so much for your kind words! We truly appreciate your recommendation and are delighted you had a first-class experience with us. We look forward to assisting you again! Best regards, The Go Alpes Team

Posted 3 months ago

“Excellent service. Diligent and personable drivers who want to make the experience the best it could be.”

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Posted 3 months ago

Dear Karen, Thank you for your kind words! We’re so pleased to hear you enjoyed the service and appreciated our drivers’ dedication and friendliness. Making your journey as smooth and comfortable as possible is always our priority. We hope to assist you again soon! Best regards, The Go Alpes Team

Posted 3 months ago

“Driver was there a few minutes early and was polite, professional, and helped us load our luggage. He was a good driver”

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Posted 3 months ago

Dear Stephen, Thank you for your feedback! We’re glad to hear that your driver arrived early, was professional, and provided helpful service. Ensuring a smooth and comfortable journey is always our goal. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 3 months ago

“Communication was great, timely pickup and van was immaculate. Water included! Will always book with Go Alpes in future. Do not hesitate.”

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Posted 3 months ago

Dear Bradley, Thank you for your review! We're delighted that you enjoyed the smooth communication, timely pickup. We look forward to assisting you again in the future! Sincerely, GoAlpes team

Posted 3 months ago

“Our transfer requirments were very specific. We needed a Wheelchair Accessible Vehicle but as there are none of those available in France we had to to the next best thing - A long wheelbase passenger van with sufficient luggage space to accommodate my sons wheelchair and all our luggage, plus 5 passengers. Anastasia in the office was excellent in ensuring that my request was met and in confirming exactly what vehicle type would turn up at the airport. All addiitonal information including drivers names and contact number, likely delays due to traffic, was passed on in good time for our planning. The two drivers, Jacek K and Guillaume were superb. Helpful, friendly and they knew short cuts which avoided at least an hour extra delay on the autoroute between the airport and resort. I highly recommend Go Alpes, and they definitely be our first choice in the future.”

Helpful Report

Posted 3 months ago

Dear Charles, Thank you for sharing your experience! We’re thrilled that Anastasia and our team could accommodate your transfer requirements and ensure a smooth journey for you and your family. It’s wonderful to hear that Jacek and Guillaume provided excellent service and helped navigate efficiently. We look forward to assisting you again in the future! Best regards, Go Alpes Team

Posted 3 months ago

“Excellent service would use again. Safe drivers and onetime, comfortable vans.”

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Posted 3 months ago

Dear Aidan, Thank you for your kind words! We're delighted to hear that you had a great experience with our service. We look forward to assisting you again in the future. Best regards, Go Alpes Team

Posted 3 months ago

“friendly drivers , nice vans , easy and efficient colkection and pick up”

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Posted 3 months ago

Dear Lucy, Thank you for your kind words! We're delighted to hear that you had a smooth and efficient experience with our friendly drivers and comfortable vans. We look forward to assisting you again in the future! Best regards, The Go Alpes Team

Posted 3 months ago

GoAlpes.com is rated 4.9 based on 540 reviews