GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 714 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Brilliant service will definitely use again”

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Posted 5 months ago

Hi Jack, Great to hear that — we’ll be happy to have you with us again! Go Alpes

Posted 3 months ago

“excellent, on time and efficient”

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Posted 5 months ago

Dear Guest, We appreciate your feedback, we’re so pleased to hear you were happy with the service. Go Alpes Team

Posted 2 months ago

“Great service for return trip from Geneva to Chamonix. Professional and friendly drivers. Good value. Puntual. Would highly recommend.”

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Posted 5 months ago

Dear Guest, Thanks for sharing your experience. We’re glad everything came together well and truly appreciate your recommendation. Go Alpes team

Posted 3 months ago

“Excellent service from initial booking through to prompt pickups. Plenty of information by text and email on drivers names and numbers. Drivers on time polite helpful and safe. Will use Go Alpes again and have recommended to friends”

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Posted 5 months ago

Hi Alistair, Thank you for your detailed feedback — and for recommending us, we really appreciate it. Great to hear everything ran smoothly from booking through to the journeys. Go Alpes

Posted 3 months ago

“Absolutely brilliant. On time, friendly, great value. Vlad. What a guy :)”

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Posted 5 months ago

Hi Karl, We appreciate your feedback — lovely to hear such kind words. We’ll be sure to pass your comments on to Vlad. Go Alpes Team

Posted 2 months ago

“Outstanding! Reliable, punctual, courteous, comfortable! No issue changing pick-up times, great communication, absolutely brilliant! (And both drivers had amazing play lists!) ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 months ago

Hi Paul, Thanks for such a fantastic review, really appreciated. Great to hear everything went to plan, and we’ll pass on the playlist compliment! Go Alpes Team

Posted 3 months ago

“We had an amazing experience with both drivers. I would 100% recommend your services.”

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Posted 5 months ago

Hi Alexandre, Thank you for taking the time to share this — delighted to know you had an amazing experience throughout. We’d love to welcome you back again. Go Alpes

Posted 2 months ago

“Great communication! On time, clean, helpful, definitely recommend!”

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Posted 5 months ago

Hi Scott, Thanks for your review — great to hear everything went smoothly from communication to the journey itself. We really appreciate the recommendation! Go Alpes Team

Posted 2 months ago

“I have used Go Alpes now for 3 years and every time has been fantastic. The communication throughout is brilliant and quick, this year I wanted to move my pick up and drop off forward by a day, I sent the message at 4am and received a response within 10 mins and details were confirmed within 60 mins! Brilliant. The pick up this year was perfect, a picture was sent by IIona of where she was waiting and within 10 mins of leaving arrivals at Geneva we were on the road. THe transfer includes water which is always useful and when we needed a break after 90 mins, nothing was a problem, we stopped at the earliest stop and were back on our way! I have used other transfer companies over the last 40 years, but will definitely now stay with Go Alpes”

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Posted 5 months ago

Hi Kevin, Thank you for sharing this — and thank you for being such a valued returning customer. It’s fantastic to hear the service continues to meet your expectations year after year. We’ll be very happy to have you back again next season! Go Alpes Team

Posted 2 months ago

“We booked Go Alpes for our transfers to and from the resort. Our outgoing transer arrived 10 minutes late. When he arrived he informed us that given it was a Saturday the transfer would most likely be delayed due to traffic congestion. As a result we missed our train out of Geneva and had to pay for new train tickets. The train tickets were extremely expensive. I would have liked Go Alpes to inform me when we booked that we would need to add in an extra hour for our transfer. Go Alpes did not seem to make any consideration to Saturday traffic.”

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Posted 5 months ago

“Drivers Martins and Vlad (to and from Geneva to Chamonix) were excellent. On time, helpful and friendly.”

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Posted 5 months ago

Hi Robert, Thank you for taking the time to share this — delighted to hear you were in good hands both ways. We’d love to welcome you back again. Go Alpes Team

Posted 2 months ago

“My first transfer was one hour late of the pick up time, and i had to wait. Still, when i asked to delay my second transfer, my request was denied, and because of that 04 passengers, previously booked, could not come with me.”

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Posted 5 months ago

“Everything went smoothly, up the mountain and down the mountain. Thank you!”

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Posted 5 months ago

Dear Guest, Many thanks for your review, really nice to hear both journeys went smoothly! Go Alpes Team

Posted 2 months ago

“Negative- being charged extra €30 for being late for the pick up. Our plane was slightly delayed but the longest delay was passport control, 1 hour 15 minutes. Why does your company not take into consideration the delay through passport control? I thought we would have 90 minutes from the agreed pick up time but apparently it is the flight arrival time. Whoever gets off a plane, passport control and pick up luggage that quick! We had 2 young children with us as well. Positive- both drivers drove safely and the return driver was punctual.”

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Posted 5 months ago

“Im a regular user and as always - on time and friendly drivers.”

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Posted 5 months ago

Dear Guest, Thank you for your continued support. We’re so pleased another trip went smoothly for you and look forward to seeing you again! Go Alpes Team

Posted 2 months ago

“Excellent service between Geneva and Les Gets. On time, courteous and good price. Would highly recommend.”

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Posted 5 months ago

Hi Sean, Thanks for your review. Lovely to hear everything went smoothly and right on time. We really appreciate the recommendation! Go Alpes

Posted 2 months ago

“Driver was extremely professional, prompt, respectful, and was a safe driver. We would definitely use the service again. He went out of his way to make sure that our trip was pleasant.”

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Posted 5 months ago

Hi David, Many thanks for sharing this. We’re delighted the driver made such a positive impression and that you enjoyed a smooth trip. We look forward to seeing you again! Go Alpes

Posted 2 months ago

“Drivers were punctual and polite. Cars were comfortable and clean. The communication was done effortlessly. Highly recommend it.”

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Posted 5 months ago

Hi Pedro, Thanks for sharing this — really nice to hear everything ran smoothly from communication to the journey itself. We appreciate the recommendation! Go Alpes

Posted 2 months ago

“The service from Go Alps as every was fantastic, beautiful vehicle, nice cold water bottles handed to all the passengers. Very comfortable and on time. Izabela our driver was very helpful loading the van and is a delightful person. Her driving made everyone feel safe and she got us there on time. Her comm's via Whatsapp on the day of pick-up was comforting and welcome. She is a star . I have booked Go Alpes again in in two weeks and would recommend them to anyone”

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Posted 5 months ago

Hi Keir, We really appreciate your loyalty and kind words. Wonderful to hear another great experience, and that Izabela took such good care of everyone. See you again soon, and thank you for the recommendation! Go Alpes Team

Posted 2 months ago

“Great affordable service”

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Posted 5 months ago

GoAlpes.com is rated 4.9 based on 714 reviews