GoAlpes.com Reviews

Name: GoAlpes.com
Address: 467 av. de Savoie, Grand-Aigueblanche, Grand-Aigueblanche
Rating: 4.94

4.9 Rating 714 Reviews

99 %

of reviewers recommend GoAlpes.com

Company Reviews

Metrics

Info

4.9

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great trip - on time, efficient and nice. And good communications.”

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Posted 4 months ago

Dear Guest, Thank you for your review. Good to hear everything came together well! Go Alpes Team

Posted 3 months ago

“Drivers were pleasant and on time. They were helpful with dealing with luggage as well. My only complaint is that the driver bringing us to Chamonix drove too fast and too close to the cars in front on the motorway. Felt like he was in a hurry to get us to our destination. Made the journey slightly uncomfortable especially as we had two children in the vehicle.”

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Posted 4 months ago

Dear Michael, Thank you very much for your feedback and for choosing our company. We’re pleased to hear that our drivers were on time and helpful with your luggage — we really appreciate your kind words. At the same time, we sincerely apologise for the discomfort you experienced during your journey to Chamonix. Safety is extremely important to us, especially when children are travelling. We understand your concern and and will speak with the driver to ensure this does not happen again and that all journeys remain safe and comfortable. Thank you for letting us know — your feedback helps us improve. We hope to welcome you and your family again in the future. Kind regards, Go Alpes team

Posted 4 months ago

“Fantastic service on all levels.”

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Posted 4 months ago

Dear Joanne, Thanks for your feedback, much appreciated. Hope to welcome you again soon! Go Alpes Team

Posted 3 months ago

“Highly recommended. We had a great experience with our first Go Alpes booking. Especially delightful drivers (Marta and Adrian) and everything ran according to plan. I really liked the booking comms too.”

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Posted 4 months ago

Hi Sukey, Thanks so much for your kind words — and for recommending us, we really appreciate it. Lovely to hear everything went to plan and that you enjoyed the experience. Go Alpes Team

Posted 3 months ago

“Very good communication before pick up, professional friendly drivers, couldn't fault the service, will definitely use Go Alpes again and would highly reccommend.”

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Posted 4 months ago

Hi Francoise, Thanks for your lovely review, much appreciated. Happy to hear you had a great experience — see you next time! Go Alpes

Posted 3 months ago

“Everything was perfect!”

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Posted 4 months ago

Dear Guest, Thanks for your feedback, much appreciated! Go Alpes Team

Posted 3 months ago

“Excellent service, on time, relaxing. Dealt with tricky conditions with no fuss. Good comms to change time and show location.”

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Posted 4 months ago

Hi Robert, Thank you, really appreciate your feedback! Nice to hear it all ran smoothly despite the conditions. Hope to see you again soon. Go Alpes

Posted 3 months ago

“Muito pontuais, organizados e atenciosos. Novamente uma experiência fantástica!”

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Posted 4 months ago

Olá Lucas, Muito obrigado pelo seu feedback, ficamos muito contentes em saber que teve mais uma ótima experiência connosco. Até à próxima! Go Alpes

Posted 3 months ago

“Excellent transfer great service”

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Posted 4 months ago

Hi Mark, Really appreciate your kind words. Hope to welcome you again soon. Go Alpes Team

Posted 3 months ago

“There early / exactly on time both ways. Very tricky road conditions the night we landed. Driver was very safe but still got us there efficiently. Highly recommend them”

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Posted 4 months ago

Dear Hamish, Thanks for your feedback — and for recommending us, we really appreciate it. Glad everything worked out well. Go Alpes Team

Posted 3 months ago

“Great experience as always… transfers of over 30 people to/from 5 different locations. All went smoothly and response to any questions was always timely. We hope to use you again next year.”

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Posted 4 months ago

Dear Guest, Thank you for your feedback, much appreciated. It’s great to know everything came together smoothly for your group. We’ll be happy to assist again next year! Go Alpes Team

Posted 3 months ago

“If you want an easy and correct transfer, book with Go Alpes! They are on time, they react immediately to messages and mails, and they drive well.”

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Posted 4 months ago

Dear Guest, Thank you for your kind words — and for recommending us, we really appreciate it. Great to hear everything worked as it should! Go Alpes

Posted 3 months ago

“Excellent service.”

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Posted 4 months ago

Dear Guest, Many thanks for sharing this — lovely to know you were satisfied with your experience. Go Alpes Team

Posted 2 months ago

“We have used Go Alpes before and once again our transfers between Geneva and Val d"Isere were excellent. We had lots of questions and quite a few changes to our plans and Rita and the rest of the team were a pleasure to deal with. Always very quick to respond. Transfers were comfortable, efficient and went very smoothly. See you again next year.”

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Posted 4 months ago

Hi Andrew, Thank you for your continued trust, we really appreciate it. Glad everything came together smoothly and that the process felt easy despite the changes. Looking forward to seeing you next year! Go Alpes

Posted 3 months ago

“Vlad was a great driver. On time, and a very safe driver. We appreciated the little tour guide he provided all the way to Milano!”

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Posted 4 months ago

Hi John, Thank you for your kind words, that’s great to hear. Nice to know the journey was enjoyable as well as smooth! Go Alpes Team

Posted 3 months ago

“Brilliant as ever, always on time, smart vehicles, lovely drivers. Totally reliable”

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Posted 5 months ago

Hi Keir, Really nice to read this — thank you for choosing us again. Looking forward to your next trip! Go Alpes

Posted 3 months ago

“Easy booking process and clear instructions regarding pick ups. Drivers were on time and courteous. Would recommend.”

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Posted 5 months ago

Hi Gill, Lovely to hear everything was clear and easy from the start. Thanks as well for recommending us — we really appreciate it! Go Alpes team.

Posted 3 months ago

“On time driver, very friendly. Comfortable ride in a nice clean van. Plenty of room for our ski gear and luggage. Best price! Will use again.”

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Posted 5 months ago

Hi Joseph, Really appreciate you sharing this - great to hear everything worked out well for you. Looking forward to having you with us again! Go Alpes Team

Posted 3 months ago

“Pontuais Carro excelente. Motoristas seguros e amigáveis”

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Posted 5 months ago

Olá Marcio, Muito obrigado — é ótimo ouvir isso. Até à próxima! Go Alpes

Posted 3 months ago

“Trip to the Chamonix was perfect and our driver was friendly, engaging and very helpful. The driver on the way back to Geneva the following Saturday was prompt and polite but not engaging (perhaps due to limited English skills). Overall price >$600 round trip plus tip seemed excessive.”

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Posted 5 months ago

Hi Matthew, Thanks for your detailed feedback, we really appreciate it. Great to hear you enjoyed the journey to Chamonix, and we’ll take your comments on board. Go Alpes

Posted 3 months ago

GoAlpes.com is rated 4.9 based on 714 reviews