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GoCoop Reviews

4.2 Rating 2,103 Reviews
80 %
of reviewers recommend GoCoop
4.2
Based on 2,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
6 - 12 Hours
Customer Service
4.2 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read GoCoop Reviews

About GoCoop:

GoCoop is India's first national award-winning marketplace which connects artisans, weaver co-operatives and clusters directly with consumers across the world. we enable sustainable livelihoods for artisans by ensuring fair prices to them, and authentic handlooms and crafts to you.

Join us in #CraftingChange together.

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The size chart was unclear and the usual 40 size shirt turned out to be too small but we did not want to send it back as it is too much trouble all around.
Helpful Report
Posted 5 years ago
Wide variety of products. Good quality, timely service, very good customer service. My favourite website for handloom products.
Helpful Report
Posted 5 years ago
A FAIR AND IMPORTANT PLATFORM FOR WEAVERS, BUT PROBLEMATIC IMAGES. The platform GoCoop offers for authentic handloom weaving is extremely important and essential. Their pricing also is absolutely correct. However, real improvement has to be made to the product images. ALL the saris I selected are a different shade in real life compared to their online images. This is really problematic for an online retail site and needs to be corrected urgently!e.g. a sari I chose looks mustard colour online and is really marigold orange. Another sari base colour looked beige-light brown and turned out to be quite a dark grey.
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Posted 5 years ago
Just placed my second order and am more than happy to pay shipping and 20pc import duties AND wait over 3 weeks for the order to arrive in London, UK. Wonderful artisanal and original designs stemming from an outstanding business concept to support weavers and crafts people.Service excellent - I am already planning my 3rd order. Love to be supporting this innovative cooperative.
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Posted 5 years ago
Authentic is the word . Love all the dupattas and stoles and pallavi mam help in coordination throughout.
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Posted 5 years ago
You did a very good job, delivery was on time and very well packed. But a light pink sari with Ikkat work was out of stock. I wanted to know if it would be available again and you cold mail it to me. Please let me know.
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Posted 5 years ago
Good material
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Posted 5 years ago
Excellent staff and excellent response.
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Posted 5 years ago
Very satisfied.Product as per picture.Delivery fast and efficient.
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Posted 5 years ago
I was expecting the item to be at least 75% of what was shown in the picture online. It wasnt. Next time when i purchase it will make me think twice for the price i will be paying.
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Posted 5 years ago
Quick response appreciated.
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Posted 5 years ago
The clothing that I have purchased from GoCoop are of very good quality. I am very happy with the quality of products
Helpful Report
Posted 5 years ago
Item booked on 16th of june...after passing 19 days, still item is in transit...during order, it was mentioned delivery will be within 4-6 days... Request you to please make fair display of your product delivery, enabling customer to evaluate occassion versus the actual arrival date of gift.
Helpful Report
Posted 5 years ago
If both more varieties and more interim price ranges for sarees are incorporated, then Gocoop will be more attractive, consumer friendly and successful.
Helpful Report
Posted 5 years ago
Sambalpuri Saree silk material was not like before which I bought before .this time it seems different very soft ? Not polished or different silk I mentioned birthday gift but not send as gift Any change recently? Thank you
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Posted 5 years ago
Saree was as it is in the pic.My mom appreciated it.In this sale season i couldn't find the discounted price. Please have your own app.
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Posted 5 years ago
Very good products . Slightly slow delivery but excellent customer service. Pallavi from your team was very helpful
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Posted 5 years ago
Color is not as bright as in picture..but quality is gud
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Posted 5 years ago
Delivery was on time. Very good quality and color of the sari.
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Posted 5 years ago
Wonderful shopping experience with Gocoop!
Helpful Report
Posted 5 years ago
GoCoop is rated 4.2 based on 2,103 reviews