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Gogoprint Singapore Reviews

3.4 Rating 86 Reviews

62 %

of reviewers recommend Gogoprint Singapore

Company Reviews

3.4

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

+6531593042

Email:

info@gogoprint.sg

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Gogoprint Singapore 1 star review on 20th November 2023

Gogoprint Singapore 1 star review on 20th November 2023

Gogoprint Singapore 1 star review on 19th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service. GogoPrint goes above and beyond to make your experience bad, and unhelpful. I didn't request proactiveness from them. I simply needed a basic printing service when I sent the details. I wasn't expecting them to mess up my entire day by stopping my printing request multiple times with unnecessary excuses.”

Posted 4 years ago

“do not use gogoprint; had an awful experience with a large bulk order; white insert cards game out grey and they had the audacity to send me a full invoice for re-order i repeat - do not use if you want quality and service”

Posted 4 years ago

“Printed stickers with gogoprint with white background. But the stickers paper turns out yellowish. Feedback to them, got no response. I guess you can get fast printing if there is no problem, but if there is problem, you can't find anyone for help.”

Posted 4 years ago

Greetings Winson, Apologies that we got back late to you, Reason the stickers you received have a slight yellowish tint is due to the natural characteristics of the sticker as it is a coated sticker. Nevertheless, we will contact you to propose and offer you a solution to fix the issue, look forward to hearing from us. Best regards, Gogoprint team

Posted 4 years ago

“the fast shipping, very intricate printing, good customer service”

Posted 4 years ago

“Ease of use and speed of processing”

Posted 4 years ago

“It is the first time I use and your service staff Kyle is helpful to address my doubt and concern.”

Posted 4 years ago

“fast delivery and good quality.”

Posted 4 years ago

“Very accommodating and responsive to what needs to be done, received my business card earlier than expected”

Posted 4 years ago

“Terrible service. Place online order for receipt book on the 24 July. Expected to get my order on the 21 Aug. Should. Have approach any offset printer for the job. Definitely the waiting period is much shorter. Further no refund only credit for next order. You must be kidding. Would there ever by a next time. Don't waste time on gogoprint.”

Posted 4 years ago

Greetings, We apologize that we took longer than usual to process this order as we require your approval to print via the online proof that was emailed to you. We will get in touch with you shortly to discuss how we could help resolve and proceed with this order. best regards, Gogoprint Team.

Posted 4 years ago

“Delivery on time”

Posted 4 years ago

“My name cards printed with them look like running out of ink. I submitted the art work in their website and the artwork is beautiful. I asked them to reprint. They kept asking me to help them find the problem when the printed name cards are so different from the original art work in terms of colours. It's such waste of my time. Then, I never heard from them again. I guess they just used finding a problem to delay the reprinting so I would give up asking them to reprint my name cards. And yes, they lose me as a customer.”

Posted 4 years ago

Greetings Laura, We apologize that this issue took a while to be resolved as we needed to ensure that even with a reprint the same issue will not reoccur. We will contact you shortly to provide you with an update and resolution to this matter. thank you and best regards, Gogoprint team.

Posted 4 years ago

“The account manager Yang Choo gave many wrong information. My 15K money packets were delivered to the wrong address! In addition they dont provide test print and the printed copy quality was terrible. colour was faded. Best of all their manager Julie F. did not follow up with my complaint. i will never engage this weak company anymore.”

Posted 4 years ago

“The name card print a lot of issues”

Posted 5 years ago

Hi Ayumi, We have received your feedback and we apologize that the quality of the printed cards were not up to your expectation. We will contact you during business hours tomorrow to help rectify and resolve this issue. Regards Gogoprint team

Posted 5 years ago

“If only I could give 0 stars. The namecards I got looked as if the printer ran out of ink and admin if they butcher knifed it. Horrible. Will never approach them for any services. Fast? Yes. Cheap? Yes. But indeed you get what you pay for.”

Posted 5 years ago

Hi Pei Qi, We apologize that the printed items are not printed to your expectation, we have received your email on the feedback and we're looking into it. We will give you a call shortly to help rectify this. thank you, regards, Gogoprint team

Posted 5 years ago

“I ordered some flyers after being recommended this website by a friend. I was surprised to see them get delivered early. The price was also very decent. Will use again”

Posted 5 years ago

“Utter disappointment. Got tricked twice by such a "professional" company. 1) They simply misprint my stickers. Both of the stickers had distinct designs. Simply got a refund afterwards. That is fine, so I gave them a second chance. 2nd time I didn't give a chance for them to trick me. 2) I gave them 3 different resolutions for my bookmark designs. 1000dpi, 600 dpi and 300 dpi. Despite giving them three different DPIs, the artwork is still below 300dpi. So, the support team called me. Tina spoke to me how about the difference between DPI and PPI. So I understand what she wants to portray. So, I did my research on YouTube on how to change the DPI on photoshop. So, I did not do anything wrong. I simply followed the same thing. Guess what, Tina giggled while explaining my thought process. Disrespectful. Afterwards, she called a Malay guy trying to explain the things that Tina had already explained. He explained what DPI is. Come on, I am not that illiterate for me to get a direct translation of "DPI". After both of them convincing me that despite me changing the DPI, it will still be lower than 300 and I will receive NON-PIXELATED bookmarks. I trusted them. Well, I received a pixelated bookmarks. The quality team did not do a perfect job. Disappointed with the customer support and production/quality team. Think twice before buying from GoGoprint SG. Looks can be deceiving. Peace.”

Posted 5 years ago

Dear Saif, Thank you for taking the same to share your experience with us, We apologize that the latest prints were not up to your expectation and we will do our utmost to rectify this. We have also received your email on this matter and we'll be in touch with you soon to resolve this. best regards, Gogoprint

Posted 5 years ago

“Gogoprint is just a printing platform, they outsource all the order to different company. That's why you wont get the same result everytime you print.”

Posted 5 years ago

Hi Jessica, That is correct. We are a platform and collaborate very closely with different printing suppliers. Our close working relationship with partners reflects our 100% commitment to delivering high and consistent product quality and making the life of SMEs easier. Could you please share your order number and let us know exactly what went wrong ? That way, we can hopefully correct any mistake and take the appropriate measures to ensure that it doesn't happen again. Kind regards, Gogoprint

Posted 5 years ago

“Today, Gogoprint responded more satisfactorily and will rectify the problems of the letterheads. Thank you very much and we appreciate your actions.”

Posted 5 years ago

“Very high quality work and easy to collaborate with. Topped-up with before time delivery. Thanks.”

Posted 5 years ago

“Very efficient! Very quick in responding to artwork & printing. Delivery is very swift and always earlier than selected date & time!”

Posted 5 years ago

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Gogoprint Singapore is rated 3.4 based on 86 reviews