Gogoprint Singapore Reviews

Name: Gogoprint Singapore
Rating: 3.34

3.3 Rating 88 Reviews

60 %

of reviewers recommend Gogoprint Singapore

Company Reviews

Questions

Metrics

3.3

Based on 88 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

+6531593042

Email:

info@gogoprint.sg

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Gogoprint Singapore 1 star review on 9th May 2024

Anonymous

Gogoprint Singapore 1 star review on 20th November 2023

Anonymous

Gogoprint Singapore 1 star review on 19th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

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Posted 5 years ago

“Great quality printing and paper quality”

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Posted 5 years ago

“Good quality stickers. Will definitely order again! Just that the delivery wasn't on time.”

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Posted 5 years ago

“Fast, good price and quality”

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Posted 5 years ago

“The website was particularly informative and easy to understand, which made it straightforward and easy to receive what I wanted without needing human intervention. This should be the way forward.”

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Posted 5 years ago

“fast and reasonable pricing … convenient too.”

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Posted 5 years ago

“Beginning, I had some queries and tried to call them with the number listed in Gogoprint a number of time but no one seemed to pick up the call. After some email exchanges and when the product arrived, I am a very satisfied customer.”

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Posted 5 years ago

“Happy with the customer service and also printing quality. Well done.”

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Posted 5 years ago

“Great printing and delivered on time”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“There is always room for improvement.”

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Posted 5 years ago

“Other than the small issue I found on the envelope I purchased, everything is nice and the staff is very friendly.”

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Posted 5 years ago

“It’s fast, that’s what I love! Much better than Thailand Gogoprint.”

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Posted 5 years ago

“Today, Gogoprint responded more satisfactorily and will rectify the problems of the letterheads. Thank you very much and we appreciate your actions.”

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Posted 5 years ago

“delivery was efficient. Thank you gogoprint.”

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Posted 5 years ago

Hi there, We're sorry to hear that your experience with Gogoprint was worth only a "3 stars" review. Could you please let us know, how we can work on improving our service? We take customer satisfaction very seriously, and are fully committed to continuous improvement. Thanks in advance for your help, Gogoprint team

Posted 5 years ago

“Gogoprint is just a printing platform, they outsource all the order to different company. That's why you wont get the same result everytime you print.”

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Posted 5 years ago

Hi Jessica, That is correct. We are a platform and collaborate very closely with different printing suppliers. Our close working relationship with partners reflects our 100% commitment to delivering high and consistent product quality and making the life of SMEs easier. Could you please share your order number and let us know exactly what went wrong ? That way, we can hopefully correct any mistake and take the appropriate measures to ensure that it doesn't happen again. Kind regards, Gogoprint

Posted 5 years ago

“Do not get their translucent name cards. Quality is very bad and out of printed of 50pcs, only 4 (with one eye closed) are usable to give out. Edges of translucent name cards are not clean, and extremely rough on all sides. Corners are not cut properly. Some corners print have been scratched out. Quality of name card is extremely poor. Reached out to customer service for any form of recovery. Said they will get back in 3 to 5 days. After 10 days, no follow up. I had to reach out to them for them to ask me again about my issue after explaining with photos earlier. Don't waste your time. There is no quality check in their company.”

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Posted 25 minutes ago

“Platform is not user-friendly. Contacted their customer service for a very minor change and they take ages to reply without giving a proper solution. Will not recommend them.”

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Posted 5 days ago

“EVEN THOUGH I PAID 2 MONTHS THEY NEVER PROCESSED MY ORDER !!”

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Posted 3 months ago

“Would give 0 stars if I could. Email regarding design amendments ended up in junk mail and despite knowing that delivery was supposed to be out by 2nd Jan, there was no follow up phone call or email for us to rectify our design. Upon calling, customer service was of no help and demanded I pay additional money to get it mailed out before my event date. Customer service was unapologetic and kept insisting that it they did not follow up as they do not do phone calls. Asked for a full refund and was then told the order had already been printed even though they stated that they were unable to proceed with my order due to the errors in design. Highly unprofessional and no transparency between customer and company.”

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Posted 4 months ago

Gogoprint Singapore is rated 3.3 based on 88 reviews