Gosoftware Reviews

4.1 Rating 299 Reviews

79 %

of reviewers recommend Gosoftware

4.1

Based on 299 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Gosoftware:

GOSOFTWARE is dedicated to 100% customer delight ensuring that everything from placing your order to delivering it right to your doorstep is smooth and hassle-free.
Purchase Online and download instantly.

Email delivery within 10 minutes

100% legitimate Software

Activation Help

Competitive pricing

Official Reseller of Top Brands

24/7 Support Available

Contact us at https://gosoftwarebuy.com

Visit Website

Phone:

888 632 9902

Email:

support@gosoftwarebuy.com

Location:

651 N BROAD ST,
Suite 206,
MIDDLETOWN
Delaware
19709

Write Your review

Tell us how Gosoftware made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gosoftware 5 star review on 30th April 2025

Robert Simpkins

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received the software and yet was charged for it.”

Helpful Report

Posted 1 day ago

We’re truly sorry to hear about your experience, Bruce, and we appreciate you letting us know. Your satisfaction is very important to us, and we strive for a seamless experience for all our customers. Our records show that the software was dispatched via email immediately after your purchase. If it didn't arrive, please check your spam or junk folder, as sometimes these emails may be mistakenly filtered there. We understand how frustrating it can be when expectations aren’t met, especially with software that you needed. Our support team is always here to assist, and we apologize if there was a delay in communication. We take your feedback seriously and will work to improve our response times. If you have any further questions or require assistance, please don’t hesitate to reach out to us. We’re here to help you resolve this issue. Thank you for your understanding.

Posted 13 hours ago

“After I paid downloaded and installed this word 2021 it disappared from my desktop I email the support team to help but i got nothing back”

Helpful Report

Posted 1 week ago

“This company doing fraud, they charge money buy never senbd any software license. They know very well how to play with customers via sending emails. BIG FAT FRAUD COMPANY.”

Helpful Report

Posted 1 month ago

We’re sorry to hear about your concerns. Customer satisfaction is our priority, and we always strive to provide a smooth purchasing experience. Your order was delivered instantly via email, along with instructions. On March 27th, you requested a refund, and we promptly processed it. We recommend checking your bank statement to confirm the transaction. We want to assure you that we operate with complete transparency and integrity. If any customer is not satisfied with our product or service, we honor a full refund, as we did in your case. We are not here to withhold anyone’s money—we believe in fair and ethical business practices. If you need further clarification, feel free to reach out to us.

Posted 1 month ago

“Pain in the a** to install”

Helpful Report

Posted 1 month ago

“Unable to download product after purchase”

Helpful Report

Posted 1 month ago

“Product did not work no matter how it was downloaded m]want my money returned”

Helpful Report

Posted 1 month ago

“I could not access the software I bought and could solve the issues. Thus far, I was only able to buy from Gosoftware what I cannot use.”

Helpful Report

Posted 1 month ago

“The installation was too complicated for an older person like me. I asked for a refund.”

Helpful Report

Posted 1 month ago

“I cannot get access to my Outlook email account.”

Helpful Report

Posted 1 month ago

“I was told I needed to uninstall a Microsoft download for their download link to work, which was not found in the control panel or anywhere else. I am tech savvy, so I had already taken most of these steps on my own. Microsoft had not been downloaded to my computer (I was able to install it when I visited the actual Microsoft website and without ANY issues). When I attempted to punch in the product key into office, it was unsupported (which was not surprising after tech support and email support was unhelpful, too.) When I was speaking to the tech support agent, he had a very thick accent and his connection was poor, so I could not understand most of what he was saying. I was offered a 65% refund after unsuccessfully getting this product installed and ready to use. Overall, I had an awful experience with this company.”

Helpful Report

Posted 2 months ago

We sincerely appreciate your feedback and regret to hear that your experience did not meet expectations. Our goal is always to provide a smooth installation process and reliable support, and we apologize for any inconvenience you faced. We see that our support team reached out multiple times to assist you, but unfortunately, we did not receive a response to our follow-ups. Our team provides step-by-step guidance to ensure successful activation, and in cases where issues arise, we do our best to troubleshoot and offer alternative solutions. Regarding the product key, our licenses are genuine and sourced from authorized distributors. If a key does not activate, it is often due to system conflicts or pre-existing installations. We provided instructions to help resolve this, but we understand that technical issues can sometimes be frustrating. Additionally, we aim for clear communication in our support interactions and regret if there were difficulties understanding the agent. We will review this internally to improve the experience for future customers. As a goodwill gesture, we extended a partial refund even though our product was delivered as described. We strive to be fair in all cases, and we appreciate your understanding. If you have any further concerns or would like to give us another chance to assist you, please don't hesitate to reach out. We truly value your business.

Posted 2 months ago

“can't edit most documents”

Helpful Report

Posted 2 months ago

“I was informed I still need office 365 to access my personal files even though I purchased a one time, one computer Microsoft Home version of office 2025 software. I just uninstalled it. It should be against the law to hold my information hostage until I pay your enormous price for use of a single, at home version of microsoft office. As I considering my options.”

Helpful Report

Posted 2 months ago

“Product would not download. Spent a lot of time with their "help" agents and more time sending emails asking for a refund. Each time I did that - they just wanted me to talk to another agent. Still do not have a product and NO REFUND isssued after 3 days of asking for one.”

Helpful Report

Posted 2 months ago

“could not download the program I have sent EMAILS asking for a refund I have not heard anything.”

Helpful Report

Posted 2 months ago

We're sorry to hear about the challenges you've faced with downloading the program and the communication regarding your refund request. Your experience matters to us, and we understand how frustrating this must be. Please note that your refund has already been processed.

Posted 2 months ago

“I could not download Word, I sent several emails followed directions, and then had a service advisor on the phone for an hour to no avail. He frequently went into a mute coma and would not respond. When he finally did not respond, I was at the same dead end as when I started. I want my refund now, and this is the third time I have requested a refund and they are not responding. NEVER buy anything from this group. \”

Helpful Report

Posted 2 months ago

“I would recommend the company to anyone. They were very helpful and I felt secure dealing with Gosoftware.”

Helpful Report

Posted 2 months ago

“I was never able to download the software.”

Helpful Report

Posted 2 months ago

“Waited for the arranged appointment Waited and Waited and Waited..45 minutes later finally got a call was too late to assist...”

Helpful Report

Posted 3 months ago

“I could not download the software”

Helpful Report

Posted 3 months ago

“Downloadvdid nt work and your return policy is an unfair trade practice. See you in court.”

Helpful Report

Posted 3 months ago

Gosoftware is rated 4.1 based on 299 reviews